Relationship Manager

4 weeks ago

Chandigarh, Chandigarh, India Karyarth Full time

Responsibilities - Team Leadership Manage and lead a team of 5-6 individuals ensuring effective performance and development - Client Relationship Management Build and nurture productive professional relationships with clients to ensure satisfaction and loyalty - Revenue and Retention Goals Plan forecast and achieve fortnightly and monthly client retention and revenue targets Implement strategies to maximize revenue through upselling higher-value services - Follow-Up and Closures Systematically follow up with clients and ensure timely and efficient closures of deals - Complaint Resolution Address and resolve client complaints promptly to maintain positive client relations - Client Meetings Conduct 4-5 in-person meetings daily with clients on-site to foster and maintain relationships Critical Skills and Attributes - Sales Techniques Proficient in applying various sales techniques to meet targets - Client Understanding Ability to actively listen and understand clients business contexts to offer tailored solutions - Communication Skills Excellent verbal and written communication skills - Independence Capable of working independently while managing a team effectively - Interpersonal Skills Strong team management and interpersonal skills to lead and inspire the team - Data Interpretation Competence in interpreting data and managing reports to drive performance ref updazz com

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