Customer Executive

17 hours ago

Mumbai India Sterling Full time

Job Description Company Description Sterling has over 20 years of experience in providing tailored multilingual outsourcing solutions that help organizations improve efficiency, customer experience, and financial operations. With a global reach across 33 nations and expertise in numerous sectors including telecom, recruitment, accountancy, and utilities, Sterling offers world-class services in customer service, credit management, debt recovery, and finance and accounting. Sterling is trusted by over 1,000 clients, from small-medium enterprises to global corporations, and is dedicated to providing fast, flexible, and efficient solutions with minimal bureaucracy. Leveraging cultural sensitivity, proactive processes, and expert advisors, Sterling integrates seamlessly with businesses to drive success. Role Description This is a full-time, on-site role for a Customer Executive based in Mumbai. The Customer Executive will be responsible for managing customer queries, building relationships, and ensuring an excellent customer experience. Key responsibilities include responding to customer inquiries promptly, resolving complaints efficiently, maintaining detailed records, and actively identifying opportunities to enhance customer satisfaction. The role will also involve cross-functional collaboration to implement tailored solutions for clients in alignment with Sterling's high standards. Qualifications - Proven experience in Customer Service and Relationship Management - Strong Communication, Problem-Solving, and Active Listening skills - Time Management and Multi-tasking abilities to handle diverse responsibilities - Basic knowledge of CRM tools and proficiency in Microsoft Office Suite - Ability to work in a team-oriented environment with excellent interpersonal skills - Prior experience in banking, finance, debt recovery, or credit management is advantageous - Bachelor's degree in a must.

  • Customer Executive

    2 weeks ago

    Mumbai, Maharashtra, India Sterling Customer Experience Pvt. Ltd. Full time

    Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

  • Customer Service Executive

    1 week ago

    Y.B.Chavan Marg Junction, Mumbai, India Nonagon Executive Research Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Working Shift: 1st Shift - 6 AM to 3 PM 2nd Shift - 2 PM to 11PM Job Description: Handle customer inquiries through call, and email Employ a problem- solving approach to address customer queries Maintain a customer-centric approach. Requirements: Proficient communication skills in English, Hindi and Marathi. Basic knowledge of excel ...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Community Executive

    3 weeks ago

    Chennai, India The Executive Zone Full time

    Job Description Job description We are looking for a Community Executive to perform a variety of administrative tasks and you will be the first point of contact for the company. You will handle the flow of people through the business and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner....

  • Executive Chef

    1 week ago

    Mumbai, India Hotel Executive Enclave Full time

    We are currently seeking for a Executive Chef for one of our prestigious partners, the incumbent should be a dynamic Kitchen professionals and prides himself with the ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. Key responsibilities such as: - Ensuring promptness, freshness, and quality of...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India HR Executive Consultants Delhi Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Candidates should be very proficient in email drafting and in Excel like pivot table, Vlookup, Hlookup, conditional formatting,etc.Excellent communication and interpersonal skillsFluency in EnglishInterested candidates plz call on

  • Customer Support Executive

    1 week ago

    Mumbai, India Axis Finance Limited Full time

    Job Description Company Description Axis Finance Limited provides specialized financial solutions across wholesale and retail segments, offering products such as Special Situations Funding, Structured Financing, and Real-Estate Financing for businesses, as well as Personal Loans, Home Loans, Business Loans, and Loans Against Property for individuals. The...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India Just In Time Full time

    Job Description Job Summary: The Customer Support Executive will be responsible for improving customer support operations to enhance customer satisfaction, loyalty, and retention. This role involves optimizing service processes, handling escalations, and ensuring seamless customer interactions across multiple channels, including chat, email, and phone...

  • Customer Service Executive

    17 hours ago

    Mumbai, India FAE BEAUTY Full time

    Job Description Location: Mumbai Experience: 1 year Type: Full-time, In Person Position Overview: We're looking for a Customer Service Executive who can turn conversations into connections, and queries into happy, loyal customers. If you're empathetic, solutions-driven, and excited to build meaningful relationships with our community, this role is for you....

  • Customer Support Executive

    4 weeks ago

    Mumbai, India Good at Hiring Full time

    Job Description Company: Zurich Kotak General Insurance (Goregaon East) Role Description As a Customer Care Inbound Voice Executive, your primary responsibilities will include: 1. Customer Inquiries: Responding to customer inquiries through various channels, including phone calls, emails, and chat, while consistently providing exceptional customer service....