City Head

4 weeks ago

Chennai, Tamil Nadu, India Freight Tiger Full time
Job Description

Job Description: City Manager

Company: Freight Tiger

Location: Chennai

About Freight Tiger

Freight Tiger is building Indias largest logistics marketplace, leveraging cutting-edge

technology to transform the way demand and supply connect in the trucking industry. We

empower logistics service providers (LSPs) and fleet owners through a seamless digital

platform that drives efficiency, engagement, and value creation across the board.

About The Role

We are looking for a highly motivated and entrepreneurial City Manager to own the P&L

and lead city-level operations across demand generation, supply acquisition, fulfillment, and

collections. You will lead a high-performing team and be responsible for building and

scaling Freight Tigers presence in your assigned geography.

This is a business-critical role that requires strategic thinking, hands-on execution, team

leadership, and strong relationship-building with stakeholders on both the demand and

supply sides.

Key Responsibilities

Demand Generation

Drive adoption of the Freight Tiger platform among transporters and logistics service

providers (LSPs) in your city

Build and maintain strong relationships with top LSPs to drive repeat orders and

consistent engagement

Lead the demand team to ensure a steady and growing inflow of high-quality trip orders

Supply Acquisition & Engagement

Identify, onboard, and engage fleet owners and truck operators

Ensure supply readiness to meet demand requirements at all times

Develop programs to retain and grow supply-side partnerships

Fulfillment Oversight

Ensure seamless matching between transport demand and fleet supply

Drive fulfillment efficiency through effective coordination of teams and use of platform

tools

Solve for operational bottlenecks and improve key fulfillment metrics

Collections Management

Oversee collections from LSPs and transporters post-trip completion

Ensure timely and accurate reconciliation of payments

Work closely with the collections team to resolve disputes and improve recovery

Key Metrics / KRAs

P&L ownership of the city margin and revenue performance

Number of completed trips and repeat orders

Active supply and fleet utilization

Collection efficiency and DSO (days sales outstanding)

Demand-to-supply fulfillment ratio

Team performance and coordination across functions

Qualifications & Experience

56 years of experience in operations, category management, or city P&L roles in

logistics, digital freight brokerages or marketplaces

Proven track record of managing cross-functional teams and hitting business targets

Strong planning, execution, and analytical skills

Hands-on operator with a bias for action and strong problem-solving ability

Excellent relationship management and stakeholder handling skills

Comfortable with data-driven decision-making and KPI management

What We Offer

High ownership role in a fast-growing, VC-backed logistics tech company

Opportunity to build and scale operations in one of Indias most critical industries

Collaborative and entrepreneurial work culture

Competitive compensation and performance-linked incentives

Freight Tiger is committed to creating a diverse and inclusive workplace. We encourage

candidates from all backgrounds to apply.

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