D'art - Lead - Sales & Client Engagement (4-6 Yrs) Noida (b2b/corporate Sales)

Role Objective To lead business acquisition and client engagement through a 360- approach-LAND EXPAND and SUSTAIN-ensuring strategic growth relationship maturity and long-term account profitability The role demands a blend of sales acumen relationship intelligence and a deep understanding of design-led business solutions Key Responsibilities1 LAND - Opportunity Closure Business Incoming - Drive the entire opportunity lifecycle from understanding client briefs to design articulation and delivering final business presentations - Collaborate with Operations Design and Marketing Strategy teams to shape proposals and ensure successful project kick-off post PO stage - Lead RFQ RFP management proposal submissions and commercial negotiations with support from internal stakeholders - Conduct internal alignment meetings to ensure delivery teams are briefed and mobilized for execution readiness - Maintain a strong pipeline conversion ratio ensuring monthly and quarterly revenue targets are met 2 EXPAND - Business Growth Farming Existing and New Accounts - Identify new verticals divisions and geographies within existing and new client organizations to drive incremental revenue - Utilize industry insights research PR engagements and networking to uncover business opportunities aligned with D Art s design and execution capabilities - Co-create proactive pitch strategies and lead client presentations to strengthen brand visibility and recall - Collaborate with internal teams to design account expansion blueprints and unlock new CAPEX opportunities - Build a predictable farming model for existing clients to ensure repeat and cross-category business inflow 3 SUSTAIN - Retention Long-Term Value Creation- Formulate and execute Key Account Plans KAP for long-term retention mapping growth potential and engagement strategy - Ensure minimum 3-year sustenance of every newly acquired business vertical or line - Identify and escalate red flags or client dissatisfaction triggers proactively to protect account stability - Drive service mushrooming-ensure 50 of total service offerings are adopted within accounts by the 1st year of engagement - Track account profitability and ensure alignment with organizational growth goals 4 Cross-Cutting Responsibility - Relationship Building Real-Time CX Tracking- Build and maintain trust-based relationships with clients OEMs and channel partners to strengthen D Art s positioning as a strategic partner not just a vendor - Lead CX improvement initiatives-capture client feedback testimonials and referrals for continuous improvement - Measure and report Customer Satisfaction Index CSI on a quarterly basis using structured feedback data - Act as the Voice of the Customer internally ensuring cross-departmental alignment to client needs and expectations - Conduct strategic client visits across geographies to strengthen engagement uncover latent opportunities and convert qualified leads - Coordinate pre-visit research and proposal preparation ensuring each client interaction is purpose-driven and value-adding - Ensure post-meeting actions are executed within 7 days to progress opportunities to closure Key Skills Competencies- Strong Business Development and Consultative Selling capabilities - Deep understanding of Retail Design and Brand Experience domains - Exceptional Stakeholder Management and cross-functional leadership - Strategic thinking with the ability to translate insights into revenue outcomes - Strong negotiation presentation and interpersonal communication skills - Analytical and forward-looking approach to pipeline forecasting and revenue planning Educational Qualification - Bachelor s degree in Business Administration Marketing Design Management - MBA or PG in Marketing Retail or Strategic Management preferred Personality Traits - Strategic and Relationship-driven mindset - High accountability and entrepreneurial ownership - Excellent listener with problem-solving instincts - Resilient persuasive and adaptive communicator ref updazz com