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Customer Care Executive
4 weeks ago
Core responsibilities Prospecting and lead generation Find new potential customers through methods like cold calling emailing networking and attending industry events Client relationship management Build and maintain strong relationships with both new and existing clients Product service presentation Conduct meetings presentations and demonstrations to showcase products or services and explain their benefits Sales and negotiation Negotiate contracts and close sales to meet or exceed sales quotas and targets Record keeping and reporting Use CRM software to maintain accurate records of client interactions track sales progress and prepare performance reports Customer support Handle customer inquiries questions and complaints and provide after-sales support to ensure satisfaction Key skills and qualifications Sales experience Proven experience in a sales or account management role Negotiation and closing skills Ability to negotiate deals effectively and successfully close sales Communication and interpersonal skills Excellent communication presentation and interpersonal skills are essential for building rapport and persuading clients Technical proficiency Experience with CRM software and a strong command of MS Office is beneficial Results-driven mindset A self-motivated results-oriented approach is required to meet sales targets Product knowledge A thorough understanding of the products and services being sold as well as market trends and competitors Job Types Full-time Permanent Pay 6 000 00 - 10 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person
