Customer Care Executive

2 days ago


Asansol, West Bengal, India P.S Automoblies LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Core responsibilities

  • Prospecting and lead generation: Find new potential customers through methods like cold calling, emailing, networking, and attending industry events.
  • Client relationship management: Build and maintain strong relationships with both new and existing clients.
  • Product/service presentation: Conduct meetings, presentations, and demonstrations to showcase products or services and explain their benefits.
  • Sales and negotiation: Negotiate contracts and close sales to meet or exceed sales quotas and targets.
  • Record keeping and reporting: Use CRM software to maintain accurate records of client interactions, track sales progress, and prepare performance reports.
  • Customer support: Handle customer inquiries, questions, and complaints, and provide after-sales support to ensure satisfaction.

Key skills and qualifications

  • Sales experience: Proven experience in a sales or account management role.
  • Negotiation and closing skills: Ability to negotiate deals effectively and successfully close sales.
  • Communication and interpersonal skills: Excellent communication, presentation, and interpersonal skills are essential for building rapport and persuading clients.
  • Technical proficiency: Experience with CRM software and a strong command of MS Office is beneficial.
  • Results-driven mindset: A self-motivated, results-oriented approach is required to meet sales targets.
  • Product knowledge: A thorough understanding of the products and services being sold, as well as market trends and competitors.

Job Types: Full-time, Permanent

Pay: ₹6, ₹10,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person



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