Customer Care Executive

3 weeks ago

Durgapur WB IN Zambetek Solution Private Limited Full time

Customer Support Voice Process - Bengali Language role Job Title Customer Support Executive - Bengali Voice Process Job Type Full-Time Location Benachity Durgapur Working Days 6 Days a Week 1 Rotational Week Off Education Required Minimum 10th Pass Experience Freshers Experienced candidates welcome Zambetek Solution Private Limited looking for enthusiastic and customer-focused individuals to join our Voice Support Team for the Bengali language process As a Customer Support Executive you will handle outbound calls to fill survey forms Key Responsibilities Handle outbound customer calls in Bengali language Maintain a polite professional and positive tone during conversations Record call details update customer records and follow call scripts as needed Escalate complex issues to the team leader or relevant department Meet daily weekly monthly call targets and quality standards Requirements Fluent in Bengali spoken Minimum qualification 10th Pass Good communication and listening skills Basic computer knowledge preferred Ability to work in a fast-paced environment Must be punctual and dependable Willingness to work 6 days a week with rotational weekly offs What We Offer Fixed salary with performance incentives Paid training and growth opportunities Friendly and supportive work environment Career progression within the organization Job Type Full-time Pay 6 000 00 - 12 000 00 per month Schedule Day shift Language Hindi Preferred English Preferred Work Location In person Speak with the employer 91 91 90468 56875 Expected Start Date 28 07 2025

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