Customer Care Executive

4 weeks ago


Jamshedpur JH IN Jobted IN C2 Full time

Job Summary Customer Care Executives Responsibilities Include Managing large amounts of inbound and outbound calls in a timely manner Following call center scripts when handling different topics Identifying customers needs clarify information research every issue and providing solutions Responsibilities and Duties Job brief We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries keeping customer satisfaction at the core of every decision and behavior Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal team qualitative and quantitative targets Qualifications and Skills Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task set priorities and manage time effectively Graduation Degree preferably in Commerce Accounts Job Type Full-time Pay 9 901 17 - 18 118 26 per month Work Location In person



  • Jamshedpur, JH, IN Innotech Global Full time

    Role Customer Support Executive Job Type FULL TIME Shift Timings MORNING SHIFT US Process - Inbond Working Days Monday to Saturday Work Mode Work from Office Handle customer data responsibly and professionally ensuring confidentiality and accuracy Must have excellent communication skills Manage inbound customer calls emails and chats with efficiency and...


  • Jamshedpur, JH, IN Five Splash Infotech Pvt Ltd Full time

    Greetings from FiveS Digital We Are Hiring - Join Our Team Position Customer Support Executive Domestic Voice Process Location Zone 1 Mall Reliance Smart Bazaar Building Plot No-1560 NH-33 3rd Floor PO PS Mango Jamshedpur Jharkhand 831012 Website www fivesdigital com Job Highlights Process Domestic Voice Process Skills Required Good Average English...


  • Jamshedpur, JH, IN Recquistar Placement Solutions LLP Full time

    Supervising a team of customer support professionals Monitoring the entire customer service process Resolving customer issues brought to your attention Creating procedures and policies for effective customer service Planning how to train customer support professionals Standardizing the customer service delivery of an organization Interviewing the skills of...


  • Jamshedpur, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer No. of hires for this role:05 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - TOT Certification is a must - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of Learning...


  • Barwadih, JH, IN Unstoppable Welfare Society Full time

    We are looking for a trainer who would be responsible for delivering our BootCamp training as defined by the approach and resources under the Guidance of the Curriculum Responsibilities - Engage participants in active thinking and participation Act professionally at all times even under pressure Be Self-Reflected Adapt his her communication style to reflect...


  • Barwadih, JH, IN Unstoppable Welfare Society Full time

    We are looking for a trainer who would be responsible for delivering our BootCamp training as defined by the approach and resources under the Guidance of the Curriculum Responsibilities - Engage participants in active thinking and participation Act professionally at all times even under pressure Be Self-Reflected Adapt his her communication style to reflect...


  • Jamshedpur, India Sparsh Innovators Pvt. Ltd. Full time

    **Job Summary** Customer Care Executives Responsibilities Include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions **Responsibilities and Duties** Job...


  • Jamshedpur, JH, IN Five Splash Digital Full time

    For more details contact HR-Gurmeet Singh Saini 9057804744 Job Types Full-time Permanent Fresher Pay 10 500 00 - 15 000 00 per month Work Location In person Speak with the employer 91 9057804744


  • Bokaro, JH, IN Apna TeleLink Full time

    Hiring a Customer Care Trainer to develop and deliver training on communication soft skills and customer handling techniques to candidates at DDU-KK Mega center Must have experience in customer service operations and teaching Strong communication and mentoring skills required Required Experience 02-03 years Qualification Graduation with English Honours Job...


  • Panchkula, HR, IN Damn Art Full time

    Internship Description - Customer Care Executive Justdial Enquiries Handling Position Title Customer Care Intern - Justdial Inquiries Department Customer Service Sales Support Location Your Company Location Objective The Customer Care Executive will learn how to handle Justdial enquiries interact with prospective customers and support the sales team in lead...