Customer Service Analyst 1-Support

Job Description Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL-Grade M3 -Location-Mumbai Job Role: 1. Monitoring and Evaluation: - Regularly monitor emails and calls to evaluate performance and identify areas for improvement. 2. Process Improvement: - Implement process improvements to enhance the efficiency and...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...

Job Description An associte in this role would be responsible for analyzing, configuring, testing, and implementing changes across Cerner/Oracle Health solutions. This role ensures that client requirements are translated into accurate system configurations while maintaining quality, compliance, and alignment with organizational standards. The analyst works...

Job Description Job Description An associte in this role would be responsible for analyzing, configuring, testing, and implementing changes across Cerner/Oracle Health solutions. This role ensures that client requirements are translated into accurate system configurations while maintaining quality, compliance, and alignment with organizational standards. The...

Job Description AVEVA is creating software trusted by over 90% of leading industrial companies. This position serves an important function within the Customer Support organization. The AVEVA Call Analyst role acts as the first line contact for internal and external customers in responding to and acknowledging both technical and non-technical issues. AVEVA...

Job Description We are looking for an IT Support Services Analyst/Sr Analyst to join our L1 team in Chennai/Hyderabad location. This is an amazing opportunity to work on Web of Science products. The team consists of 8 colleagues and is reporting to Team Manager. The IT Support Services Analyst is responsible for providing technical support and ensuring the...

Job Description Job Description As a member of the Support organization, Make configuration changes in production and non-production environments for clients. - Configure solution functionality and components in production and non-production environments - Gather requirements and determine scope of work to appropriately estimate delivery effort and delivery...

Job Description Job Description Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...

Job Description Job Description: Analyst - Customer Support - Role: Customer Support - Designation: Junior Analyst / Analyst - Work Location: Mangalore - Shift: 9 hours per day, Includes Night Shift About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman...