Customer Obsession

**About Customer Obsession**: - Axis Bank is on a mission to become India’s - **most Customer Obsessed Bank**. Axis Bank has embarked on a path to becoming truly distinctive and a leader in the space of customer excellence. This team works with departments across Retail Banking and Corporate Banking to drive high impact projects with an aim to deliver...

About Customer Obsession Customer Obsession Sparsh is a program that has been created by the Bank to achieve the goal of becoming truly distinctive and a leader in the space of customer excellence The team will work across the entire Bank in terms of working on Customer Journeys and identifying the Wow moments that we can deliver for the customer About the...

Job Description About the Role About the Team The Customer Obsession team is responsible for building, scaling and innovating customer support solutions across the Uber ecosystem. About the Role At Uber, we're reimagining the future of customer support. We're looking for a UX Researcher to join our Customer Obession Team in Bangalore. In this role, you will...

Role Overview We are looking for a Customer Experience Team Lead with 7+ years of overall experience in customer service and a minimum of 4 years of proven expertise in handling chat process teams. The ideal candidate will be a people-focused leader with strong analytical skills and a track record of delivering outstanding customer satisfaction through...

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottleneck and troubleshoot issues Coach the team on rapid execution mindset Facilitate...

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottleneck and troubleshoot issues Coach the team on rapid execution mindset Facilitate...

Job Description Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers...

Job Description Background MIJA is a lab-grown jewellery brand offering versatile, everyday pieces designed to complement fast-paced, modern lifestyles. We believe jewellery is not just an accessory, but an extension of who you are your story, your strength, your self-expression. Each piece is designed to resonate with soul and substance, reflecting...

The Venture We are a 25-person startup that was founded to reimagine supply-chain automation. It is an Amazon-sized opportunity with a market size of $220 Billion where $15T of physical products are manufactured, bought, and sold annually that has been overlooked for over 20 years. The founding team has experience building billion-dollar companies and...

Job Description Market Conduct manager Role Objective: To ensure high levels of customer retention and satisfaction by managing policy persistency, overseeing freelook cancellations, and addressing misselling grievances in alignment with regulatory and organizational standards. ---------------------------------------- Key Responsibilities: 1. Persistency...