Customer Experience Engineer
4 weeks ago
Job Description Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Are you constantly customer-obsessed and passionate about solving complex technical problems Do you take pride in enhancing customer experience through innovation If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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(High Salary) Customer Experience Engineer
3 weeks ago
Noida, India Microsoft Full timeJob Description Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers...
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Customer Experience Engineer
2 weeks ago
Ambattur, Tamil Nadu, , India Citiair Travel Full time ₹ 90,000 - ₹ 2,50,000 per yearResponsibilities: The Flight Booking Agent role entails coordinating flight arrangements for customers, seeking the most competitive airfares, driving sales, and managing payment processing. The ideal candidate should possess robust customer service skills, exhibit exceptional organizational capabilities, and be proficient at working autonomously. Are you in...
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Customer Experience Representative
2 weeks ago
India Secureframe Full time ₹ 24,00,000 - ₹ 60,00,000 per yearAbout Secureframe At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products...
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Customer Experience Specialist
2 weeks ago
Thane, Maharashtra, , India Vision Mechatronics Full time ₹ 4,50,000 - ₹ 9,00,000 per year● Preparing and developing technical presentations to explain our company's products or services to customers. ● Discussing equipment needs and system requirements with customers and engineers. ● Collaborating with sales teams to understand customer requirements and provide sales support. ● Generating high -quality sales leads, following up after...
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Solutions Engineer
3 days ago
Bengaluru, India Cisco Full timeJob Description What You'll Do As a Webex Customer Experience Solutions Engineer (SE), your primary responsibility is to provide technical guidance and pre-sales engineering support for Customer Experience (CX) sales pursuits across an assigned territory Who You'll Work With In this role you will partner with a team of Customer Experience (CX) and...
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Customer Experience Center Manager
2 weeks ago
India Grundfos Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWould you like professional challenges and development opportunities in a multinational environment? Are you an excellent communicator with high customer engagement skills, achievement oriented, and curious to broaden your professional perspective? Does the sustainability agenda and making a difference to the water and energy footprint excite you? Do you...
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Customer Experience
3 weeks ago
Kolkata, India airtel Full timeJob Description Role Lead - Mass Experience Location Kolkata Key Deliverables: Service Recovery SPOC Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to...
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Customer Experience Advisor
5 hours ago
India VXI Global Solutions Full timeIt's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Essential Duties & Responsibilities - Respond to customer inquiries (via telephone) Provide exceptional service to customers during each interaction Address customer concerns and/or provide...
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Customer Experience Advisor
1 week ago
India VXI Global Solutions Full timeIt's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. - Provide customer support via Chat for international customers. - Troubleshoot customer queries and requests. - Manage customer expectations and ensure customer satisfaction. - Document customer...
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Specialist, Customer Experience
2 weeks ago
India Global Industrial Company Full time ₹ 5,00,000 - ₹ 15,00,000 per yearGlobal Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs....