Customer Obsession- Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottleneck and troubleshoot issues Coach the team on rapid execution mindset Facilitate...

About Customer Obsession Customer Obsession Sparsh is a program that has been created by the Bank to achieve the goal of becoming truly distinctive and a leader in the space of customer excellence The team will work across the entire Bank in terms of working on Customer Journeys and identifying the Wow moments that we can deliver for the customer About the...

Job Description About Customer Obsession: Customer Obsession (Sparsh) is a program that has been created by the Bank to achieve the goal of becoming truly distinctive and a leader in the space of customer excellence. The team will work across the entire Bank in terms of working on Customer Journeys and identifying the Wow moments that we can deliver for the...

**About Customer Obsession**: - Axis Bank is on a mission to become India’s - **most Customer Obsessed Bank**. Axis Bank has embarked on a path to becoming truly distinctive and a leader in the space of customer excellence. This team works with departments across Retail Banking and Corporate Banking to drive high impact projects with an aim to deliver...

Engineering Squad Lead - FullstackPuneAre you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on, payment-building experience? Do you want to join the Engineering powerhouse of Modulr, constantly challenging the status quo to push our technology to the...

Team Member - Customer Service-Product-Support-Service - Non Branch BankingThe Customer Service Team Member will be responsible for providing support and service to non-branch banking customers. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The team member will work in a fast-paced environment and...

Dear Candidate,We are looking for Banking Partner/Sr Banking Partner - Pioneer Banking .Location: Across Mumbai,Navi MumbaiRoles and ResponsibilitiesDetailed Job ResponsibilitiesGenerate new business to achieve defined sales targetsBuild and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues.Provide...

Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience The team member is responsible for designing, implementing, and managing the metrics, analytics, and feedback systems that track and assess the customer experience across various touchpoints within the bank. This role involves leading teams to analyze data, identify concerns and areas for...

Roles and Responsibilities Develop and drive business strategies to optimize business results for the CEO and EXCO members. Partner with product and coverage heads to enable revenue and balance sheet growth and improve returns Execute and implement strategy plans, financials, and business controls for the Local and Regional Management of the Bank Plan,...

DescriptionOur focus at Kotak Securities (KSL) is on building customer centric products. The product team is a mix of young blood and veterans from various backgrounds obsessed with the customer experience.What we are looking for?10+ years of overall work experiencePreferably worked at startupPrevious broking/financial markets experience is preferred but not...