Customer Obsession- Squad member For a Leading Bank

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottleneck and troubleshoot issues Coach the team on rapid execution mindset Facilitate...

About Customer Obsession Customer Obsession Sparsh is a program that has been created by the Bank to achieve the goal of becoming truly distinctive and a leader in the space of customer excellence The team will work across the entire Bank in terms of working on Customer Journeys and identifying the Wow moments that we can deliver for the customer About the...

Job Description About Customer Obsession: Customer Obsession (Sparsh) is a program that has been created by the Bank to achieve the goal of becoming truly distinctive and a leader in the space of customer excellence. The team will work across the entire Bank in terms of working on Customer Journeys and identifying the Wow moments that we can deliver for the...

**About Customer Obsession**: - Axis Bank is on a mission to become India’s - **most Customer Obsessed Bank**. Axis Bank has embarked on a path to becoming truly distinctive and a leader in the space of customer excellence. This team works with departments across Retail Banking and Corporate Banking to drive high impact projects with an aim to deliver...

Engineering Squad Lead - FullstackPuneAre you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on, payment-building experience? Do you want to join the Engineering powerhouse of Modulr, constantly challenging the status quo to push our technology to the...

Team Member - Customer Service-Product-Support-Service - Non Branch BankingThe Customer Service Team Member will be responsible for providing support and service to non-branch banking customers. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The team member will work in a fast-paced environment and...

Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience The team member is responsible for designing, implementing, and managing the metrics, analytics, and feedback systems that track and assess the customer experience across various touchpoints within the bank. This role involves leading teams to analyze data, identify concerns and areas for...

Dear Candidate,We are looking for Banking Partner/Sr Banking Partner - Pioneer Banking .Location: Across Mumbai,Navi MumbaiRoles and ResponsibilitiesDetailed Job ResponsibilitiesGenerate new business to achieve defined sales targetsBuild and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues.Provide...

These will include but not limited to building best in class customer centric value propositions, working towards a seamless and customer friendly end-end onboarding experience, tracking product wise spends, activation, retention and attrition metrics and lead focused campaigns, build new use cases in partnerships with internal and external stakeholders. Use...

Job Description :• Participate in audits of various Businesses with particular emphasis on Product / Operations audits.• Assist in Planning, designing and implementation of risk-based audit plans to ensure safety and soundness of the Bank.• Ensure completion of assigned audits and documentation of work papers on time.• Track status of issues...