Team Leader/ Supervisor

3 days ago

Mumbai, India IndusInd Bank Full time

These will include but not limited to building best in class customer centric value propositions, working towards a seamless and customer friendly end-end onboarding experience, tracking product wise spends, activation, retention and attrition metrics and lead focused campaigns, build new use cases in partnerships with internal and external stakeholders. Use of big data and Artificial Intelligence to ideate and conceptualize targeted interventions and programs and focus and lead on not just shaping new products but also being obsessed about continuous product improvements As a Lead Product Debit Card, we expect the following things from you: Desired Experience-A minimum of 6+ years of solid product management experience (including P/L management) in consumer facing products preferably in card product management in leading consumer Banks. Data oriented approach – a keen eye for numbers and the ability to derive insights and product decisions-based numbers. Grasp on statistical techniques for experimentation and analysis is an added advantage. Stakeholder management – ability to work effectively across both internal and external industry leaders; negotiate complex topics and resolve conflicts and lead various channels for delivery and experience. Long term vision – Ability to construct a vision basis long term customer and business needs and strong oral/written communication skills to articulate the same in a compelling manner. Partnerships- Source and Manage alliances (Merchants, Card networks, Fintechs to name a few) for the offerings to be made available on the Debit card product suite. Understand the solutioning and internal system architecture and build user journeys (offline and digital) and product features for offerings with focus on solving pain points with detailed customer validation. Working knowledge of SQL, databases (MS Access ) along with MS office for dayday analysis and tracking. Work Experience Requirements Person should have 7-15years of experience of Cards product management with a leading cards business/ consumer

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