
Customer Success Associate
8 hours ago
Job Description Job Title: Customer Success Associate (International Process) Location: Gurugram, Haryana Work Mode: Work from Office About The Role We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer serviceespecially within international or healthcare domainsthis opportunity is for you. As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience. Key Requirements - Excellent English communication skills (C1 level mandatory) - Education: Graduates and Undergraduates both are eligible - Minimum 1 year of experience in International Customer Support (Healthcare background preferred) - Salary: Up to 35,000 CTC (30,517 in-hand) - 5 Days Working with 2 rotational week-offs - Rotational Shifts (24/7 environment) - Two-way cab facility available (for hiring zone only) Roles & Responsibilities - Handle inbound and outbound calls, chats, or emails from international customers. - Provide prompt, accurate, and empathetic assistance for customer queries or concerns. - Analyze customer issues and ensure first-contact resolution wherever possible. - Escalate unresolved or complex issues to higher support tiers when necessary. - Maintain detailed and accurate documentation of all customer interactions. - Ensure adherence to process guidelines, SLAs, and quality parameters. - Collaborate with internal teams to improve overall customer experience. - Stay updated on product knowledge, policies, and procedures. - Demonstrate a positive attitude and maintain professionalism under pressure. Why Join Us - Competitive salary with performance-based growth opportunities - Exposure to global customer experience standards - Supportive work culture with professional development programs Skills:- Customer Relationship Management (CRM), Customer Service, Customer Support, Customer Success, Customer Retention, Business Process Outsourcing (BPO), English Proficiency, Subject-matter expert and Problem solving
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Customer Success Associate
3 days ago
Faridabad, Haryana, India Growing Stars Consulting Private Limited Full time ₹ 2,40,000 - ₹ 4,20,000 per yearJob Title: Customer Success Associate (International Process)Location:Gurugram, HaryanaWork Mode:Work from OfficeAbout The RoleWe are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within...
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Customer Success Associate
2 weeks ago
India Data Intensity Full timeThe Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...
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Customer Success Associate
6 days ago
India Philter HR Solution Pvt Ltd Full timeJob Description Role Overview We are in search of proactive and communicative candidates who are passionate about our products and the clients we serve. The Customer Success Associate will act as a point of contact for our clients, responsible for managing and growing the company's relationships with them. By developing long-lasting, mutually beneficial...
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Customer Success Associate
2 days ago
Bengaluru, Karnataka, India, Karnataka OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role OverviewWe’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
2 weeks ago
Bandra, Maharashtra, India, Mumbai BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
2 weeks ago
Bengaluru, India shopflo Full timeJob Description About Shopflo At Shopflo, we're trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch higher by unlocking...
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Associate Customer Success Manager
3 weeks ago
Bengaluru, India Sitetracker Full timeJob Description The Opportunity This position exists to ensure customer satisfaction and deliver fantastic outcomes without relying on high-touch interactions. As an Associate Customer Success Manager , you will help ensure end-user adoption of the Sitetracker platform whilst striving to demonstrate the value Sitetracker brings our customers. You will help...
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Customer Success Associate
2 days ago
Jaipur, India Axestrack Full timeJob Description About Company: Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner's Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US....
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Customer Success Associate
2 weeks ago
India Aislelabs Full time**About Us** Aislelabs is a technology company that offers the most advanced WiFi location based marketing, advertising and analytics platform in the market. Our Innovative solutions empower shopping malls, airports, stadiums and brick-and-mortar businesses to learn and engage with their customers on a personal level, providing insights and data - driven...
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Customer Success Associate
2 weeks ago
Tamil Nadu, India, India Readywire Full timeWe are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction. Would you be interested in learning more about this position? Please let me know your availability for a call.Please find the appended Job Description:Job Title: Client Success Associate - Sales Support & CRM...