Customer Success Associate
3 weeks ago
Job Description Job Title: Customer Success Associate (International Process) Location: Gurugram, Haryana Work Mode: Work from Office About The Role We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer serviceespecially within international or healthcare domainsthis opportunity is for you. As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience. Key Requirements - Excellent English communication skills (C1 level mandatory) - Education: Graduates and Undergraduates both are eligible - Minimum 1 year of experience in International Customer Support (Healthcare background preferred) - Salary: Up to 35,000 CTC (30,517 in-hand) - 5 Days Working with 2 rotational week-offs - Rotational Shifts (24/7 environment) - Two-way cab facility available (for hiring zone only) Roles & Responsibilities - Handle inbound and outbound calls, chats, or emails from international customers. - Provide prompt, accurate, and empathetic assistance for customer queries or concerns. - Analyze customer issues and ensure first-contact resolution wherever possible. - Escalate unresolved or complex issues to higher support tiers when necessary. - Maintain detailed and accurate documentation of all customer interactions. - Ensure adherence to process guidelines, SLAs, and quality parameters. - Collaborate with internal teams to improve overall customer experience. - Stay updated on product knowledge, policies, and procedures. - Demonstrate a positive attitude and maintain professionalism under pressure. Why Join Us - Competitive salary with performance-based growth opportunities - Exposure to global customer experience standards - Supportive work culture with professional development programs Skills:- Customer Relationship Management (CRM), Customer Service, Customer Support, Customer Success, Customer Retention, Business Process Outsourcing (BPO), English Proficiency, Subject-matter expert and Problem solving
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Customer Success Associate
3 days ago
Faridabad, Haryana, India Growing Stars Consulting Private Limited Full time ₹ 2,40,000 - ₹ 4,20,000 per yearJob Title: Customer Success Associate (International Process)Location:Gurugram, HaryanaWork Mode:Work from OfficeAbout The RoleWe are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within...
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Customer Success Associate
5 days ago
India Data Intensity Full timeThe Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...
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Customer Success Associate
3 weeks ago
Ahmedabad, India Almashines Inc. Full timeJob Description Job Description: Join AlmaShines Technologies as a Customer Success Associate! Location: Ahmedabad, India (Onsite) Employment Type: Full-time, Onsite About Us: AlmaShines Technologies Private Limited, founded by IIT Kanpur alumni, provides innovative cloud-based solutions to educational institutions. We empower institutes to build and manage...
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Customer Success Associate
4 weeks ago
India Philter HR Solution Pvt Ltd Full timeJob Description Role Overview We are in search of proactive and communicative candidates who are passionate about our products and the clients we serve. The Customer Success Associate will act as a point of contact for our clients, responsible for managing and growing the company's relationships with them. By developing long-lasting, mutually beneficial...
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Customer Success Associate
3 weeks ago
Bengaluru, Karnataka, India, Karnataka OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role OverviewWe’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
3 days ago
Bhopal, Madhya Pradesh, , India Magnet Brains Software Technology DBA Pabbly Full time ₹ 2,50,000 - ₹ 5,00,000 per yearCustomer Success Associate (CS - L1) An entry -level position in the customer support department. The Customer Success Associate (CS - L1) will be responsible for providing technical assistance to customers or internal teams. You are encouraged to proactively improve your skills to handle complex queries effectively. Seeking guidance and mentoring from more...
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Customer Success Associate
3 weeks ago
Jaipur, India Axestrack Full timeJob Description About Company: Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner's Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US....
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Technical Customer Success Associate
7 days ago
India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
4 weeks ago
New Delhi, Delhi, India, Delhi PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year Client: Advanced Sales Enablement and Acceleration PlatformWe are looking for a candidate with excellent communication skills who is passionate about helping...
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Cybersecurity Customer Success Associate
5 days ago
Bengaluru, India CloudSEK Full timeJob Description WHO ARE WE We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK, one of India's most trusted Cyber security product companies, is on a mission to build the world's fastest and most reliable...
