▷ Apply in 3 Minutes: Helpdesk Lead
1 week ago
Job Description - Monitor IT service performance to ensure alignment with defined SLAs and customer expectations - Manage incidents, problems, and escalations with a focus on quick and effective resolution - Apply ITIL best practices in daily operations, including incident, problem, and change management - Lead and manage team performance, including roster planning, attendance, and appraisals - Collaborate with internal teams and stakeholders to drive service improvements and operational excellence - Maintain accurate documentation of processes, escalations, and resolution paths - Ensure compliance with service delivery policies and standards
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[Apply in 3 Minutes] "Scrum Master"
4 weeks ago
Mumbai, India Jobted IN C2 Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
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IT Helpdesk Coordinator
2 weeks ago
Kandivali, Mumbai, Maharashtra, India Mindwave Systems Pvt Full time ₹ 1,00,000 - ₹ 2,40,000 per yearJob Title : IT Helpdesk CoordinatorLocation : Unit No. 170, C-Wing, 1st Floor, Akurli Industrial Estate, Akurli Road, Kandivali, Mumbai, Maharashtra 400101Company : Mindwave Systems Private LimitedWebsite : About the Company:Mindwave Systems Pvt. Ltd. is a leading IT solutions provider specializing in IT infrastructure, cloud computing, managed services, and...
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IT Helpdesk Executive
2 weeks ago
Mumbai, Maharashtra, India The Creatif Wagon Full timeWe are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai location - **Education**:Graduation (mandatory) - **Experience**: 2 to 3 years - **Interview Process**: 1st Round : HR (Virtual)2nd Round : Technical (Virtual)Final Round : Technical (Face-to-Face) Job Timings will be : Shift Timing: 10:00 AM to 6:00 PM Monday to Saturday (2nd...
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IT Helpdesk Technician
2 weeks ago
Andheri East, Mumbai, Maharashtra, India Mackay Marine Full timeMackay Communications, Inc., dba Mackay Marine, is a global marine electronics service and satellite communications company with more than 450 employees across 45 service depots in 17 countries including the Americas, Africa, Asia, and Europe. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard...
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IT Helpdesk Executive
7 days ago
Mumbai, Maharashtra, India The Creatif Wagon Full timeWe are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai location - **Education**:Graduation (mandatory) - **Experience**: 2 to 3 years - Experience in handling multiple external customers - Knowledge of SLA, chargeable calls, and incident management - Experience in any ticketing tool - Preferred: ITIL Certified - **Interview...
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▷ Apply in 3 Minutes! Sales Specialist
4 weeks ago
Mumbai, India ADDA.io Full timeJob Description ADDA is the Globally most Comprehensive SaaS product for managing Residential Communities (Apartment Complexes, Villa Complexes). With multiple mobile Apps and SaaS platform products, ADDA is used by 1.3 Mn users across 8 countries. Social networking, Fintech, IoT, Hyperlocal Marketplace, Visitor Management, Chat, Helpdesk, Smart dashboards,...
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IT Helpdesk Executive
2 weeks ago
Mumbai, India Three Ess Computer Services (I) Pvt. Ltd. Full timeHands on Experience Global Ticket Tool (service Now) IT Incidents, New Requests, and problem Managements Support premiere Microsoft Customers in Implementations of Intune mobile Device Coordination with Respective Global Teams. Related users Level issues. Proficient in handling escalated calls and providing 1st &2nd Level Technical Support to...
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IT Helpdesk Executive
2 weeks ago
Mumbai, Maharashtra, India The Creative Full time ₹ 14,40,000 - ₹ 16,81,920 per yearWe are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai locationEducation: Graduation (Mandatory)Experience: 2 to 3 yearsInterview Process:1st Round : HR (Virtual)2nd Round : Technical (Virtual)Final Round : Technical (Face-to-Face)Job Timings will be : Shift Timing: 10:00 AM to 6:00 PM Monday to Saturday (2nd and 4th Saturday...
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Consultant (Apply in 3 Minutes)
4 weeks ago
Mumbai, Maharashtra, India Jobted IN C2 Full timeKey Responsibilities Work in the Workday implementation project alongside the core team Primary module to work on will be Talent and Performance management Serve as subject matter expert in HRMS domain Assist in testing and validation of business processes Help in building domain knowledge gathering requirements providing solutions and impact analysis Will...
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Supervisor - Helpdesk Operations
2 weeks ago
Powai, Mumbai, Maharashtra, India Larsen & Toubro Limited Full timeEducation - B. Com Graduate - Experience - 4 to 7 years - Managing of Employee Helpdesk (both ticket system & IVR system) & ensuring continual improvement in the support. - Responsible for development of Helpdesk Associates and ensure that they are cross trained across all functions/queues. - Ensure the Resolution of Queries/Requests/Complaints with...