Customer Care Executive

3 weeks ago


Alwar RJ IN Myra Biotech Full time

Providing accurate information about products or services and guiding customers in making informed decisions Resolving customer issues and concerns efficiently ensuring high customer satisfaction Maintaining a deep understanding of our products services and policies to address customer concerns effectively Responding to customer inquiries accurately and on time through various channels including phone email and chat Escalating complex issues to higher authorities when necessary and following up on resolutions Maintaining detailed and accurate records of customer interactions and inquiries Keep accurate records of customer interactions using our customer support software Contribute to the development of customer support materials and resources at the firm Job Type Full-time Pay 14 000 00 - 18 000 00 per month Language Hindi Preferred English Preferred Work Location In person



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