Customer Care Executive

2 days ago


Alwar, Rajasthan, India Myra Biotech Full time ₹ 1,68,000 - ₹ 2,16,000 per year
  • Providing accurate information about products or services and guiding customers in making informed decisions.
  • Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
  • Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.
  • Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.
  • Escalating complex issues to higher authorities when necessary and following up on resolutions.
  • Maintaining detailed and accurate records of customer interactions and inquiries.

  • Keep accurate records of customer interactions using our customer support software.

  • Contribute to the development of customer support materials and resources at the firm.

Job Type: Full-time

Pay: ₹14, ₹18,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person


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