Officer, Order Office

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 11/28/2025

Introduction

This position is responsible for: the person should act as a first point of contact for customers with any queries or problems and ensure that clients receive a full and efficient pre-sales and after-sales service.

The position is based in Alwar, Rajasthan

What you'll do

Check all customer order-related technical and commercial requirements, maintain order information in the relevant systems, and accordingly communicate Customer Order status to sales or customers by offering order acknowledgements. Communicate with Internal / External Customers, LC establishment by discussion with Customers / Metso Finance Team / Planning etc, arrange shipments information in coordination with Logistics and issue invoices to customers. Prepare other documents according to customers' needs (documents for customs clearance or L/C, test reports, required certificates, COO, Form A1 etc.) Coordination with the Factory for manufacturing and with dispatch department.

Closely working with Production Planning Control team for timely execution of sales orders.

Following up with overseas customers for remittance and keeping track for collections.

Coordination with internal departments - SCM, Engineering, Quality, Logistics, Production etc. and group companies.

Who you are

B.Tech / MBA with 3-5 Yrs industrial experience

Basis Excel Knowledge – Mandatory

Experience SAP in PP module - Mandatory

Familiar with industrial reporting and standards.

Highly motivated individual with good communication and interpersonal skills

Knowledge of AI, PBI and advance Excel – Preferred

What's in it for you

Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, meal benefits, and engagement surveys.

Annual bonus - global incentive programs tied to business and performance targets.

Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.