▷ Urgent Search: Customer Care Executive

4 weeks ago


Alwar RJ IN ganpati infrastructure development company Full time

Key Responsibilities Manage guest inquiries via phone email and front desk support Handle reservations cancellations and booking modifications efficiently Address guest complaints and escalate issues when required Coordinate with front office housekeeping and F B teams for smooth operations Maintain guest records and ensure high levels of service satisfaction Support in promoting hotel services offers and packages Qualifications Skills Graduate Diploma in Hotel Management or related field preferred Prior experience in hotel customer service front office desirable Excellent communication and interpersonal skills Problem-solving attitude with patience and professionalism Proficiency in MS Office knowledge of PMS CRM systems is an advantage Flexibility to work in shifts Job Type Full-time Pay 9 501 88 - 20 000 00 per month Work Location In person Speak with the employer 91 8057129308



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