
Helpdesk Associate
4 weeks ago
Req ID:329704
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karntaka (IN-KA), India (IN).
Requirements:
- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Ability to work independently
- Adhere to organizational policies and procedures
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift.
- Excellent Verbal Communication skills.
- Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.
Job description:
- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.
-
Helpdesk Associate
5 days ago
Bengaluru, Karnataka, India NTT Global Full time ₹ 2,50,000 - ₹ 4,50,000 per yearReq ID: 319663 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karnātaka (IN-KA), India (IN)....
-
Helpdesk Associate
4 days ago
Bengaluru, Karnataka, India NTT Data Full time ₹ 1,20,000 - ₹ 1,80,000 per yearDate: Location:Company: Req ID: 319663 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karnātaka...
-
Helpdesk Associate
1 day ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHelpdesk Associate - ITIL Service Desk Associate - English India - Bengaluru, working from office Competitive Salary & Benefits Role Overview The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes &...
-
Associate- Helpdesk Support
1 day ago
Bengaluru, Karnataka, India Aayuv Technologies Full time ₹ 3,60,000 - ₹ 4,80,000 per yearPosition: Associate- Helpdesk SupportLocation: BangaloreReporting to: ManagerSalary Range: 2.74LPA- 4LPAOverview:As an Associate- Helpdesk Support, you will be responsible for providing comprehensive assistance to senior employees at the client's place, managing their queries, and ensuring smooth operations during health checks on weekends. You will be the...
-
Helpdesk Associate
1 day ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per yearHelpdesk Associate - ITSM Req ID: 336707 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITSM to join our team in Bangalore, Karnātaka (IN-KA), India...
-
Helpdesk Senior Associate
3 days ago
Bengaluru, Karnataka, India IDESLABS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a skilled Helpdesk Senior Associate to join our team in Bangalore. The ideal candidate will have 3-5 years of experience and strong troubleshooting skills, with the ability to work independently within a diverse global team.Roles and ResponsibilityProvide exceptional IT Service Desk support, guidance, and training to end-users for various...
-
Helpdesk Executive
1 day ago
Bengaluru, Karnataka, India JLL Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob Description : Helpdesk Executive JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow...
-
Helpdesk Executive
5 days ago
Bengaluru, Karnataka, India JLL Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...
-
Helpdesk Associate
6 days ago
Bengaluru, Karnataka, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearReq ID: 336707NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITSM to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Coordination with customers...
-
Helpdesk Associate
3 days ago
Bengaluru, Karnataka, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearReq ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - ITSM to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Coordination with customers and other...