CEC-Relationship Officer Customer Engagement

3 weeks ago


Surat India Kotak Mahindra Bank Limited Full time

Job Description

CEC-Relationship Officer Customer Engagement (ROCE)-BRANCH BANKING-RO-CE

India

JOB DESCRIPTION

Job Role

. Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. . Sources new bank customers through Lead generation model and responsible for conversion from external field support. Ensures high levels of customer service orientation and application of bank policy.. Cross sells bank products to existing set of customers.. Informs customers of new products or product enhancements to further expand the banking relationship.. Plans and conducts special sales initiatives prospective and existing clients through different Product Managers. Coordinates with other group companies to provide seamless access to other products.. Maintains complete relationship record for assigned customer accounts.

Job Description

. Graduate with 4 -6 years of experience or Post Graduate with 2 -4 years of experience . Certified in AMFI/IRDA. Excellent communication skills - Verbal & Written. Flair for Sales. Flexible to get scattered 8 Week Offs in a month with 9hours shift. Good listening skills and strong communication abilities.. attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Same Posting Description for Internal and External Candidates

Same Posting Description for Internal and External Candidates



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