Customer Support

About the RoleWe are looking for dynamic and enthusiastic individuals to join our International Voice Process in Mumbai, where you will be supporting a leading healthcare client. This role involves providing exceptional customer service through outbound calls, assisting with document collection, and supporting the team of underwriters in the healthcare...

A technician is a worker in a field of technology who is proficient in the relevant skill and technique, **Job Types**: Full-time, Regular / Permanent, Fresher, Contractual / Temporary Contract length: 12 months **Salary**: ₹10,340.56 - ₹35,814.56 per month Schedule: - Day shift - Fixed shift - Monday to Friday - Weekend availability - Weekend...

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

Job Description Customer Support Executive Voice Process Job Description We are hiring Customer Support Executives (Voice Process) to join our growing team. The role involves handling customer queries over calls, ensuring excellent service delivery, and maintaining customer satisfaction. Key Responsibilities - Handle inbound and outbound customer calls in...

The Customer Support - Voice Process role involves providing excellent customer service via phone. The primary responsibility is to assist customers with inquiries, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and a customer-focused approach.Job Description – Customer Support...

Job Description Work Level: Individual Core: Communication Skills, Result Driven, Problem Solving Leadership: Building Work Relationships, Working Independently Industry Type: BPO/Call Centre Function: Customer Service Representative Key Skills: Customer Interaction,Voice Process,CallCentre,Cold Calling,Tele Caller,Tele Calling,Tele Sales,Customer...

Job Description Job Description: Analyst - Customer Support - Role: Customer Support - Designation: Junior Analyst / Analyst - Work Location: Mangalore - Shift: 9 hours per day, Includes Night Shift About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman...

We are seeking a Customer Support Representative to join our team. This role is ideal for a proactive and customer-focused individual looking to begin their career in customer support. The individual will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. The role involves handling support...

Key ResponsibilitiesCustomer Support OperationsManage daily customer support operations across phone, email, WhatsApp, live chat, and ticketing systems.Ensure timely and accurate resolution of customer queries, complaints, and escalations.Define and monitor SLAs, CSAT, NPS, TAT, and other CX metrics.Handle critical escalations and ensure root cause analysis...

**Job Description and KPI’s: Customer Support Executive (Calling and Chat)** Role Objective: The Customer Support Executive will be handling all types of calls/ chats with good quality and excellent phone etiquette with good problem solving skills. Job Location: Chakala, Andheri West **Responsibilities**: - Understanding the products and services...