Customer Support Associate
2 weeks ago
Job Description Work Level: Individual Core: Communication Skills, Result Driven, Problem Solving Leadership: Building Work Relationships, Working Independently Industry Type: BPO/Call Centre Function: Customer Service Representative Key Skills: Customer Interaction,Voice Process,CallCentre,Cold Calling,Tele Caller,Tele Calling,Tele Sales,Customer Service,Customer Support,Customer Service Education: Graduate Note: This is a requirement for one of the Workassist Hiring Partner. Role & Responsibilities Responsibility: Customer Engagement: Respond to incoming customer inquiries via voice channels, resolving issues in a timely, professional, and empathetic manner. Issue Resolution: Manage and de-escalate customer complaints, providing effective solutions to ensure high customer satisfaction (CSAT). Product Support: Provide accurate product information and technical assistance to international clients. Process Improvement: Monitor recurring customer feedback and collaborate with management to suggest improvements for service delivery. Collaboration: Coordinate with internal departments to ensure seamless communication and workflow. Documentation: Maintain precise customer records and interaction logs within the CRM system. Mentorship: Assist in the training and onboarding of new team members as required. Company Description Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers. For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2 (Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you
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Customer Support Associate
4 weeks ago
India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
3 days ago
India OnProcess Full time**Vacancy Name** - Customer Support Associate **Vacancy No** - VN866 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We’re on a bit of a mission at OnProcess. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital...
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Customer Support Associate
3 weeks ago
Bhopal, India Technotask Business Solutions Pvt Ltd Full timeJob Description Company Description Technotask Business Solutions Pvt Ltd, founded in March 2020, is a rapidly growing leader in delivering omnichannel solutions that enhance customer experiences and drive business excellence. With 13 centers across India, Egypt, and the UAE, and a diverse team located in the UK, USA, KSA, and Columbia, Technotask has...
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Customer Support Associate
4 weeks ago
India Norlox Solutions Pvt. Ltd. Full time𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 (𝐍𝐢𝐠𝐡𝐭 𝐒𝐡𝐢𝐟𝐭) 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 𝐌𝐚𝐧𝐢 𝐂𝐚𝐬𝐚𝐝𝐨𝐧𝐚, 𝐍𝐞𝐰 𝐓𝐨𝐰𝐧, 𝐊𝐨𝐥𝐤𝐚𝐭𝐚. 𝐉𝐨𝐛 𝐓𝐲𝐩𝐞:...
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Customer Support Associate(Chat)
4 days ago
Navi Mumbai, Mumbai, India Whitefield Careers Full timeJob Description Position: Senior Customer Support Associate (Sr. CSA) Process: Chat Work Mode: On-site (Work from Office) Schedule: 5 Days a Week | Rotational Shifts | Rotational Week Off. About The Role As a Senior Customer Support Associate, you will serve as the first point of contact for our global customers, managing both voice and non-voice...
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Customer Support Associate
7 hours ago
Mumbai, India Cityflo Full timeJob Description About Cityflo Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules where they can read their book, watch Netflix, nap or...
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Customer Support Associate, AbeBooks
2 days ago
India Amazon Music Full timeJob Description Description The AbeBooks Customer Support Team operates with multiple sites across the globe, in five languages: English, German, Spanish, Italian and French. The Customer Support Associate acts as the primary interface between AbeBooks and external buyers and sellers, through email support. We support buyers during their pre and...
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Customer Support Associate
2 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad XTEN-AV Full timeJob Title: Customer Support AssociateLocation: Noida/ Roster About Us: XTEN-AV is a dynamic company dedicated to providing exceptional AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their...
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Customer Support Associate
2 weeks ago
Andheri, Mumbai, Maharashtra, India Pilgrim Full timeThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...
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Customer Support Associate
5 days ago
Andheri, Mumbai, Maharashtra, India Pilgrim Full timeThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...
