(06/11/2025) Assistant Manager/Deputy Manager

3 days ago

Vadodara Ahmedabad, India Ksb Pumps Limited Full time

Job Description Assistant Manager / Deputy Manager - Mechanical Seals KSB Pumps Limited is seeking a driven Assistant Manager / Deputy Manager - Mechanical Seals to spearhead new business development and drive revenue across the West region. This role is ideal for a sales professional with a strong technical understanding of mechanical seals, capable of identifying market opportunities, leading negotiations, and ensuring exceptional customer satisfaction through both sales and post-sales support. Responsibilities: Sales & Business Development: - Identify new business opportunities in the mechanical seals industry across the West region. - Drive growth and revenue by securing new contracts and expanding business with existing customers. - Develop and implement strategies for market penetration, sales growth, and competitive positioning. - Perform market analysis to identify potential clients, partners, and trends within the region. - Lead negotiations with key clients and ensure the successful closure of deals. - Establish and maintain strong relationships with both existing and new clients in the region. - Provide expert technical consultation to customers regarding mechanical seals products and services. - Focus on competitor analysis and replacement business. Sales & Service: - Develop and execute annual sales plans and targets for the region, aligning with company goals. - Ensure the delivery of mechanical seals products and services on time, meeting or exceeding customer expectations. - Work closely with the engineering and service teams to address customer issues and optimize product performance. - Monitor competitors and market trends to stay ahead of industry developments. - Collaborate with the marketing team to create promotional strategies, campaigns, and product literature for the region. Customer Support & Service: - Oversee post-sales service, ensuring timely maintenance and troubleshooting for mechanical seals. - Resolve customer complaints, service issues, and any product-related concerns. - Provide product training to clients on maintenance, troubleshooting, and optimal use of mechanical seals. - Coordinate with service technicians to ensure proper installation, commissioning, and technical support. Reporting & Forecasting: - Maintain up-to-date knowledge of the region's sales performance, maintaining a healthy offer board, including forecasts, pipelines, and competitive analysis. - Prepare and submit regular reports detailing sales performance, market trends, competitor activities, and customer feedback. - Track service issues, customer satisfaction levels, and identify areas for improvement. - Ensure timely and accurate reporting of sales forecasts, activities, and progress against targets. Skills: - Strong understanding of the mechanical seals industry. - Proficiency in market analysis and strategic planning. - Exceptional negotiation and deal-closing abilities. - Excellent relationship management skills. - Ability to provide expert technical consultation. - Strong focus on competitor analysis and replacement business. - Capable of developing and executing sales plans. - Effective coordination with engineering, service, and marketing teams. - Strong problem-solving skills for customer support. - Proficiency in tracking and reporting sales performance, forecasts, and market trends. - Detail-oriented for accurate reporting.

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