Senior CRM Specialist
4 weeks ago
Job Description
Job Description
Summary role description:
Hiring for a Senior CRM Specialist (HubSpot) for the Global Competency Centre of a global logistics leader driving digital transformation and operational excellence.
Company description:
Our client is a global logistics leader with a presence in over 100 countries, committed to innovation, reliability, and customer-focused solutions. Guided by a culture where people make the difference, the organization fosters collaboration, learning, and excellence. As part of its digital transformation to become a $10 billion powerhouse, it is establishing a Global Service Centre in India, to drive operational excellence and innovation. This centre will serve as a strategic hub, enabling seamless global operations, enhancing service delivery, and supporting ambitious growth plans.
Role details:
- Title / Designation: Senior CRM Specialist (HubSpot)
- Reporting Manager: CRM Product Manager
- Location: Gurgaon
Role & responsibilities:
- Lead full HubSpot CRM implementation across multiple departments, ensuring it meets business objectives.
- Configure and customize core CRM modules including pipelines, workflows, custom properties, lead scoring, automations, and permissions.
- Integrate HubSpot with other enterprise systems such as ERP, marketing platforms, and support tools using Boomi, APIs, and webhooks.
- Ensure data integrity, migration, and compliance, including GDPR and governance standards.
- Design and deliver dashboards, reports, and KPIs to provide actionable insights for Sales, Marketing, and Customer Success teams.
- Collaborate with business teams to align CRM capabilities with strategic goals and operational needs.
- Act as the HubSpot technical expert and administrator, managing troubleshooting and liaising with HubSpot support or third-party vendors.
- Evaluate and implement new HubSpot features to enhance system functionality and efficiency.
- Develop training materials, SOPs, and onboarding resources to support users and promote adoption.
Candidate requirements:
- 5+ years of CRM administration or implementation experience, including at least 3 years working with HubSpot.
- Proven expertise in HubSpot configuration, setup, and go-live processes.
- Strong hands-on experience with HubSpot modules: Workflows, Lists, Custom Properties, Dashboards, Reporting, Lead Scoring, Sequences, and User Management.
- Experience with data migration, deduplication, and CRM system architecture.
- Solid understanding of sales, marketing automation, and customer success processes.
- Hands-on experience with Boomi or similar integration tools.
- Excellent interpersonal and collaboration skills to work effectively with both technical and non-technical teams.
Check Your Resume for Match
Upload your resume and our tool will compare it to the requirements for this job like recruiters do.
-
Senior CRM Specialist
7 days ago
Gurugram, India Antal International Full timeJob Description Summary role description: Hiring for a Senior CRM Specialist (HubSpot) for the Global Competency Centre of a global logistics leader driving digital transformation and operational excellence. Company description: Our client is a global logistics leader with a presence in over 100 countries, committed to innovation, reliability, and...
-
CRM Automation Specialist
1 day ago
India InfoStride Full timeAbout Company Infostride is a certified firm serving various federal, state, local, and county departments, primarily in IT consulting and services. We specialize in providing Digital Transformation solutions to our clients, including website development, website redesign, custom application development, Cloud Infrastructure& Security & data analytics. With...
-
Senior Implementation Specialist
5 days ago
Mumbai, India TEBillion Full timeJob Description Company Description TEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps is a business automation and Customer Relationship Management (CRM) software designed to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures...
-
[3 Days Left] TransFunnel
2 weeks ago
Gurugram, Gurugram, India TransFunnel Consulting Full timeJob Description Locations : Gurgaon & Pune : 3 -5 The Role : Responsibilities We are hiring a Senior HubSpot Specialist to support and optimize our marketing operations. You will be responsible for managing the HubSpot platform, building workflows, executing campaigns, and driving analytics insights that empower data-driven Responsibilities : - Manage the...
-
CRM Sales And Marketing Specialist
1 week ago
India, Cochin / Kochi / Ernakulam Tutorhow Scientific Edutech Full timeJob Description Company Description Tutorhow Scientific Edutech develops cutting-edge technologies for online education and training, backed by data analytics and AI-powered management techniques. Our mission is to create innovative solutions that enhance learning experiences and improve educational outcomes. We leverage data-driven insights to address...
-
CRM Manager
3 weeks ago
Gurugram, Gurugram, India One Impression Full timeJob Description One Impression is a leading creator marketplace empowering brands and creators to collaborate seamlessly. We leverage advanced CRM strategies to drive brand engagement, customer retention, and accelerated growth. Role Overview: We are seeking an experienced CRM Manager specializing in HubSpot who will be responsible for creating, managing,...
-
CRM Implementation Specialist
3 weeks ago
India Embrace Software Inc Full timeJob Description About Us Embrace Software, headquartered in Tampa, USA, is one of the fastest-growing software acquirers in the world. We focus on building niche software businesses that deliver mission-critical solutions across industries (Industrial, Healthcare, Fintech and Edtech). Why Join Embrace: - Rapid Growth:Our team has expanded to over 300...
-
Marketing Specialist
7 days ago
Kochi, Kerala, India, Ernakulam Ruby Seven Studios, Inc. Full timeWe are seeking a detail oriented and data driven Marketing Specialist (CRM) to join our marketing team. This role will focus on managing customer relationship management (CRM) systems and executing personalized, automated, and data-driven marketing campaigns to engage, retain, and grow our customer base. The ideal candidate is passionate about customer...
-
CRM / RevOps Specialist
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra Unitile Full timeCRM / RevOps SpecialistMumbai, IndiaABOUT UNITILE:For three decades Unitile continues to shine as a beacon of innovation and trust in the building materials industry. As India’s No.1 Raised Access Floor Brand and a proud recipient of Asia's Prestigious Rising Brand (2021) by BARC, we have consistently set industry benchmarks. Our commitment to innovation...
-
CRM Consultant
7 days ago
India ORION SYSTEMS Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Senior CRM Consultant Joining: ImmediateLocation-Kochi/Chennai/CoimbatoreJob Description:We are looking for a highly skilled Senior CRM Consultant with strong expertise in Microsoft Dynamics 365 CRM to support our CRM transformation journey. The ideal candidate will play a critical role in assessing, designing, and migrating our CRM platform while...