
Senior CRM Specialist
4 days ago
Job Description
Job Description
Summary role description:
Hiring for a Senior CRM Specialist (HubSpot) for the Global Competency Centre of a global logistics leader driving digital transformation and operational excellence.
Company description:
Our client is a global logistics leader with a presence in over 100 countries, committed to innovation, reliability, and customer-focused solutions. Guided by a culture where people make the difference, the organization fosters collaboration, learning, and excellence. As part of its digital transformation to become a $10 billion powerhouse, it is establishing a Global Service Centre in India, to drive operational excellence and innovation. This centre will serve as a strategic hub, enabling seamless global operations, enhancing service delivery, and supporting ambitious growth plans.
Role details:
- Title / Designation: Senior CRM Specialist (HubSpot)
- Reporting Manager: CRM Product Manager
- Location: Gurgaon
Role & responsibilities:
- Lead full HubSpot CRM implementation across multiple departments, ensuring it meets business objectives.
- Configure and customize core CRM modules including pipelines, workflows, custom properties, lead scoring, automations, and permissions.
- Integrate HubSpot with other enterprise systems such as ERP, marketing platforms, and support tools using Boomi, APIs, and webhooks.
- Ensure data integrity, migration, and compliance, including GDPR and governance standards.
- Design and deliver dashboards, reports, and KPIs to provide actionable insights for Sales, Marketing, and Customer Success teams.
- Collaborate with business teams to align CRM capabilities with strategic goals and operational needs.
- Act as the HubSpot technical expert and administrator, managing troubleshooting and liaising with HubSpot support or third-party vendors.
- Evaluate and implement new HubSpot features to enhance system functionality and efficiency.
- Develop training materials, SOPs, and onboarding resources to support users and promote adoption.
Candidate requirements:
- 5+ years of CRM administration or implementation experience, including at least 3 years working with HubSpot.
- Proven expertise in HubSpot configuration, setup, and go-live processes.
- Strong hands-on experience with HubSpot modules: Workflows, Lists, Custom Properties, Dashboards, Reporting, Lead Scoring, Sequences, and User Management.
- Experience with data migration, deduplication, and CRM system architecture.
- Solid understanding of sales, marketing automation, and customer success processes.
- Hands-on experience with Boomi or similar integration tools.
- Excellent interpersonal and collaboration skills to work effectively with both technical and non-technical teams.
Check Your Resume for Match
Upload your resume and our tool will compare it to the requirements for this job like recruiters do.
-
Senior CRM Specialist
6 days ago
Gurugram, India Antal International Full timeJob Description Summary role description: Hiring for a Senior CRM Specialist (HubSpot) for the Global Competency Centre of a global logistics leader driving digital transformation and operational excellence. Company description: Our client is a global logistics leader with a presence in over 100 countries, committed to innovation, reliability, and...
-
CRM - Specialist
2 weeks ago
Bengaluru, India MediBuddy Full timeJob Description Job Description - CRM Specialist We are seeking a detail-oriented and data-driven CRM Specialist to join our Customer Lifecycle team. As a CRM Specialist, you will be responsible for executing customer lifecycle campaigns, driving engagement, retention, and customer satisfaction through effective use of CRM tools and automation platforms....
-
Senior Odoo E-Commerce
2 weeks ago
Gurugram, Gurugram, India Solution Bowl Full timeJob Description About the Role We are seeking a highly experienced Odoo Specialist to lead the development, customization, and optimization of our e-commerce website built on Odoo, fully integrated with Odoo CRM. The ideal candidate will have deep expertise in Odoos e-commerce, CRM, sales, and inventory modules, with proven experience in delivering...
-
CRM Product Implementation Specialist
2 weeks ago
Gurugram, India Superleap Full timeRole Summary The CRM Product Implementation Specialist is a client-centric technical role responsible for ensuring successful deployment, configuration, and adoption of Superleap AI CRM for enterprise clients. You will act as the product subject matter expert (SME), bridging the gap between client requirements and technical execution. With a deep...
-
CRM Manager
6 hours ago
Gurugram, Gurugram, India One Impression Full timeJob Description One Impression is a leading creator marketplace empowering brands and creators to collaborate seamlessly. We leverage advanced CRM strategies to drive brand engagement, customer retention, and accelerated growth. Role Overview: We are seeking an experienced CRM Manager specializing in HubSpot who will be responsible for creating, managing,...
-
CRM Consultant
6 days ago
India ORION SYSTEMS Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Senior CRM Consultant Joining: ImmediateLocation-Kochi/Chennai/CoimbatoreJob Description:We are looking for a highly skilled Senior CRM Consultant with strong expertise in Microsoft Dynamics 365 CRM to support our CRM transformation journey. The ideal candidate will play a critical role in assessing, designing, and migrating our CRM platform while...
-
CRM Associate
7 days ago
Gurugram, Haryana, India Uber Full time**About the Role** We are seeking a dynamic and results-oriented CRM Specialist to drive customer engagement and foster strong relationships for the Uber Scaled Solution program. This role will be pivotal in leveraging our CRM system to optimize customer communication, personalize experiences, and contribute to overall customer satisfaction and retention. -...
-
HubSpot / CRM Specialist
2 weeks ago
India Teamified Full timeJob Description Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners....
-
CRM Manager
2 weeks ago
Gurugram, India RISEONIC REALTY PRIVATE LIMITED Full timeCRM Manager Job Profile (Real Estate Experience is Mandatory) A CRM (Customer Relationship Management) Manager in the real estate sector plays a pivotal role in managing client relationships, ensuring customer satisfaction, and supporting sales and post-sales processes. This position is critical for both residential and commercial real estate projects. Key...
-
CRM Implementation Specialist
7 hours ago
India Embrace Software Inc Full timeJob Description About Us Embrace Software, headquartered in Tampa, USA, is one of the fastest-growing software acquirers in the world. We focus on building niche software businesses that deliver mission-critical solutions across industries (Industrial, Healthcare, Fintech and Edtech). Why Join Embrace: - Rapid Growth:Our team has expanded to over 300...