▷ Immediate Start: Business Operations Administrator

Job Purpose The Business Operations Administrator will provide an analytical role working closely within the Business Operations team and the wider Group Technology division The role will be responsible for driving operational governance at Group Technology level as well as providing support on People Management Mergers and Acquisitions Integrations and Communications The role will play a key part in delivering Business Operations to the whole function through undertaking vital responsibilities About Group Technology Group Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value Group Technology is responsible for establishing unified standards and governance practices throughout the company Additionally we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS With a global reach Group Technology provides support services to over 7500 end users worldwide We take pride in managing the information security operation and safeguarding all our assets Our core functions encompass Enterprise Technical Architecture Network Voice Infrastructure Service Delivery Service Operations Data Analytics Security Quality Compliance Transformation Application Development Enterprise Platforms With a dedicated team of over 500 staff Group Technology ensures a strong presence across all regions enabling efficient and effective support to our global operations Job Overview Key Responsibilities Responsibility for the preparation planning of monthly Governance meetings quarterly risk reviews and bi-annual strategy sessions Ownership of the Business Operations governance calendar Assisting in completion of monthly Executive CEO level reporting Secretariat responsibility at Governance meetings including preparation minute taking producing action notes circulation and action chasing Supporting the Head of Business Operations with the design and implementation of new governance processes and meetings at Exec and leadership team level Maintaining Governance templates meeting templates and upholding business processes Responsibility for maintaining the Group Technology Organisation Chart in MS PowerPoint monthly Includes liaising with Technology Leadership Team about updates and cross-checking with weekly input from Talent Acquisition and monthly reporting from HR Administrative duties for new starters including adding them to necessary groups and gathering their information for monthly newsletter Responsibility for maintaining Group Technology Mail distribution list in MS Excel Accountability for monthly report on people resignations and leavers to be presented to technology leadership team Facilitating lunch and learn monthly sessions introducing speakers over teams and facilitating the Q A Facilitating new starter monthly induction sessions Stakeholder Engagement including managing relationships with key business stakeholders and assisting with annual roadmap review business planning process Assisting with wider Business Operations efforts and initiatives such as supporting communications and working on employee engagement initiatives Using different media types such as Viva Engage SharePoint to drive the One RWS initiatives Ad hoc tasks such as analysis using MS Excel creation of templates and assisting in developing any other common business processes using MS products when required Skills Experience Experience 4-6 Years Degree or certificate level demonstrating a knowledge or understanding of responsibilities outlined above Excellent communication and soft skills with the ability to clearly articulate messages to a variety of audiences Analytical mind-set attention to detail and good problem-solving skills is a must Strong organisational and time management skills plus ability to multi-task and work under pressure Detail oriented and able to cross-check and ensure accuracy Effective problem-solving with the ability to use own initiative Must be a team player and able to work collaboratively with and through others Has the ability to effectively escalate and ask for help Self-motivated pro-active and able to work independently with minimal supervision Results driven with ability to prioritise appropriately using sound business judgment Proficient in Microsoft Office Word Excel PowerPoint and Outlook Life at RWS At RWS we re here for one purpose unlocking global understanding As a unique world-leading provider of technology-enabled language content and intellectual property services we remove the barriers to communication to make global connection possible Our unrivalled experience and deep understanding of language have been developed over more than 60 years As we look to shape the future our ambition is to create a world where understanding is universal for everyone We work with over 80 of the world s top 100 brands more than three-quarters of Fortune s 20 Most Admired Companies and almost all the top pharmaceutical companies investment banks law firms and patent filers Our client base spans Europe Asia Pacific and North and South America Our 65 global locations across five continents service clients in the automotive chemical financial legal medical pharmaceutical technology and telecommunications sectors Over the past 20 years we ve been evolving our own AI solutions as well as helping clients to explore build and use multilingual AI applications With 45 AI-related patents and more than 100 peer-reviewed papers we have the experience and expertise to support clients on their AI journey If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities then you ll love life at RWS Our work fundamentally recognizes the value of every language and culture So we celebrate difference we are inclusive and believe that diversity makes us strong We want every employee to grow as an individual and excel in their career In return we expect all our people to live by the values that unite us to partner with colleagues and clients to adopt a pioneering spirit to be positive in progressing the work we do and always to deliver what we promise RWS Values Get the 3Ps right - Partner Pioneer Progress - and well Deliver together as One RWS For further information please visit RWS embraces DEI and promotes equal opportunity we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment All employment decisions at RWS are based on business needs job requirements and individual qualifications without regard to race religion nationality ethnicity sex age disability or sexual orientation RWS will not tolerate discrimination based on any of these characteristics Recruitment Agencies RWS Holdings PLC does not accept agency resumes Please do not forward any unsolicited resumes to any RWS employees Any unsolicited resume received will be treated as the property of RWS and Terms Conditions associated with the use of such resume will be considered null and void