Customer Support Voice Jobs Opening in Joules to watts at Bellandur, BangaloreLess
6 hours ago
Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:-Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication DiscussionRequired Competencies: Excellent Communication: Clear, confident verbal communication in English, Hindi, or regional languages. Customer-Centric Approach: Friendly, helpful, and patient with customer concerns. Active Listening: Ability to understand customer concerns without interrupting and offer appropriate solutions. Problem Solving: Ability to think quickly and resolve issues during live calls. Technical Aptitude: Basic knowledge of using a computer, CRM tools, or ticketing systems. Multi-tasking: Manage multiple calls and data entry simultaneously with accuracy. Teamwork: Work closely with peers and managers to ensure smooth operations.More information about this Customer Support Voice JobPlease go through the below FAQs to get all answers related to the given Customer Support Voice jobWhat are the job requirements to apply for this Customer Support Voice job position? Ans: A candidate must have a minimum of fresher as an Customer Support Voice What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Voice is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Voice position? Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.
Diploma, BA, 12th Pass (HSE)
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Bangalore, India Joules to Watts Full timeJob Type: 6-Month Contract (extendable based on performance) Location: Bangalore & Mumbai Work Mode: Work from Office (WFO) Shifts: Rotational (Aligned to US Time Zones) Work Days: Rotating week (Mon-Fri, Tue-Sat, or Wed-Sun) Cab Facility: Available for both pick-up and drop during rotational shifts Job Purpose To support HR operations by handling...
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Bangalore, India Joules To Watts Full time• Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company...
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Bangalore, India Lyros Technologies Pvt Ltd Full timeIntroduction We are looking for an enthusiastic and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving complaints, and ensuring customer satisfaction. This role requires excellent communication skills, a problem-solving attitude, and...
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Bangalore, India Hikizo Private Limited Full timeJob Summary We are hiring enthusiastic and customer-focused professionals for our International Voice Process team. You will be the first point of contact for international customers and will be responsible for handling inbound or outbound calls, resolving queries, providing support, and ensuring a high level of customer satisfaction. This role requires...
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Bangalore, India Archelos Intense Technologies Full timeWorking Mode: Night ShiftWorking Days: 5 Days workingLocation: BommanahalliPosition Overview An International Voice Process Executive is a customer service or support professional who interacts with customers, clients, or partners based in foreign countries via telephone, chat, or video calls. This role primarily involves handling inbound and outbound voice...
