Customer Support Voice Jobs Opening in Joules to watts at Bellandur, BangaloreLess
3 weeks ago
Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:-Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication DiscussionRequired Competencies: Excellent Communication: Clear, confident verbal communication in English, Hindi, or regional languages. Customer-Centric Approach: Friendly, helpful, and patient with customer concerns. Active Listening: Ability to understand customer concerns without interrupting and offer appropriate solutions. Problem Solving: Ability to think quickly and resolve issues during live calls. Technical Aptitude: Basic knowledge of using a computer, CRM tools, or ticketing systems. Multi-tasking: Manage multiple calls and data entry simultaneously with accuracy. Teamwork: Work closely with peers and managers to ensure smooth operations.More information about this Customer Support Voice JobPlease go through the below FAQs to get all answers related to the given Customer Support Voice jobWhat are the job requirements to apply for this Customer Support Voice job position? Ans: A candidate must have a minimum of fresher as an Customer Support Voice What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Voice is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Voice position? Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.
Diploma, BA, 12th Pass (HSE)
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Bangalore, India Joules to Watts Full timeJob Type: 6-Month Contract (extendable based on performance) Location: Bangalore & Mumbai Work Mode: Work from Office (WFO) Shifts: Rotational (Aligned to US Time Zones) Work Days: Rotating week (Mon-Fri, Tue-Sat, or Wed-Sun) Cab Facility: Available for both pick-up and drop during rotational shifts Job Purpose To support HR operations by handling...
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Bangalore, India Joules To Watts Full time• Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company...
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International Customer Support
3 weeks ago
Bangalore, India Wroots global Full timeINTERNATIONAL CUSTOMER SUPPORT - VOICE PROCESSELIGIBILITY CRETERIA:- *UG -Graduate Fresher - Experienced *Loc : Bellendur (Bangalore) *US Shift 5 Days working - 2 Rotational off *WORK FROM OFFICE - Cabs Provided *Package- Freshers-2 LPA Experienced-upto 3.5LPA+Incentives & Night Shift AllowancesKey...
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Bangalore, India Galaxy Of Jobs Full timeWe are hiring Customer Support Executives for our Healthcare process. This role involves assisting customers with their queries and providing accurate information. It is a purely support-based role with no sales targets.Key Responsibilities:Handle inbound/outbound calls, chats, or emails for customer support.Resolve queries related to healthcare processes...
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Bangalore, India Wroots global Full timeINTERNATIONAL VOICE PROCESS *UG -Graduate Fresher - Experienced *Loc : Bellendur * US Shift 5 Days working - 2 Rotational off *Cab facilities available * package: upto 4LPAKey Responsibilities: 1. Call Handling Manage inbound and outbound calls with international clients professionally. Provide accurate information, resolve issues, and...
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Bangalore, India ConvictionHR Full timeJob descriptionHiring For HIGH END INTERNATIONAL VOICE SUPPORTBangalore LocationUG / Graduates Freshers also can applyUS Rotational Shift & OffImmediate Joiners onlySalary - 2.5lpa upto 5lpaExperienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers.WALKIN INTERVIEW ONLYResponsibilitiesManage a high volume of...
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Bangalore, India Minitoe Full timeJob Summary: We are seeking enthusiastic, empathetic, and customer-focused Customer Support Executive for our Photography Voice Process. This role involves handling inbound and outbound communication via calls, messages, and emails related to our photography services. You will assist with appointment scheduling, customer feedback, queries, and product...
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Bangalore, India Outsourced Jobs Full timeStatus Reporting and Customer Focus on an ongoing basis with respect to project and its executionCapturing all the requirements and clarifications from the client for better quality workTaking feedback on the regular basis to ensure smooth and on time deliveryParticipating in continuing education and training to remain current on best practices, learn new...
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Customer Support
3 weeks ago
Bangalore, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full timeJob Description for Customer Support - Voice ProcessJob Profile: Customer Support - Voice Process Location: Work from Home (WFH) Job Mode: Contract (3 Months)Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.Notice Period: Immediate Joiners PreferredJob Responsibilities:Handle inbound and outbound customer queries.Communicate effectively in both...
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Bangalore, India .......... Full timeKey Responsibilities:Make outbound calls to prospective customers from assigned lead lists and inbound inquiries to promote Vehicle & Health Insurance .Qualify prospects by assessing needs, budget, timelines, and eligibility; tailor insurance solutions accordingly.Explain product features, benefits, terms, and premium options clearly and accurately; address...
