Customer Support Executive Jobs Opening in Joules To Watts at Bellandur, Marathahalli, BangaloreLess
3 weeks ago
• Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines• Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call controlRequired Skills & Competencies 1. Technical Skills Basic knowledge of customer support tools and CRM systems. Proficiency in MS Office applications (Word, Excel, PowerPoint). Familiarity with email, chat platforms, and ticketing systems is a plus. 2. Communication Skills Excellent verbal and written communication skills in English and regional languages. Ability to explain solutions clearly, patiently, and confidently. Active listening skills to understand customer concerns effectively. 3. Personal Attributes Customer-oriented mindset with a passion for helping people. Strong problem-solving and conflict-resolution skills. Positive attitude, adaptability, and ability to work under pressure. Good time management, organization, and multitasking abilities.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
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Bangalore, India Joules to Watts Full timeJob Type: 6-Month Contract (extendable based on performance) Location: Bangalore & Mumbai Work Mode: Work from Office (WFO) Shifts: Rotational (Aligned to US Time Zones) Work Days: Rotating week (Mon-Fri, Tue-Sat, or Wed-Sun) Cab Facility: Available for both pick-up and drop during rotational shifts Job Purpose To support HR operations by handling...
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Bangalore, India Joules to watts Full timeJob Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service...
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Bangalore, India Galaxy Of Jobs Full timeWe are hiring Customer Support Executives for our Healthcare process. This role involves assisting customers with their queries and providing accurate information. It is a purely support-based role with no sales targets.Key Responsibilities:Handle inbound/outbound calls, chats, or emails for customer support.Resolve queries related to healthcare processes...
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Bangalore, India Spin Cycles Full time● Good English communication skill.● Managing the day to day store operations.● Opening and closing the stores on time.● Ensure high levels of customer satisfaction through excellent service.● Responsible for cash and card settlements.● Responsible for incoming and outgoing garments.● Assess customers needs and provide assistance and...
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Bangalore, India Lyros Technologies Pvt Ltd Full timeIntroduction We are looking for an enthusiastic and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving complaints, and ensuring customer satisfaction. This role requires excellent communication skills, a problem-solving attitude, and...
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Bangalore, India 247.ai Full timeManage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analyzing customer needs and recommending products based on those...
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Bangalore, Karnataka, India EducoHire Full timePre School Teacher needed for a reputed International Preschool in Bellandur Bangalore-560103 Key Details Location Bellandur Bangalore Salary 25k to 35k Role Type Full-time Joining Immediate Asap Local Candidates Preferred Responsibilities Create a nurturing and engaging learning environment for young learners Plan and conduct creative ...
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Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
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Bangalore, India Minitoe Full timeJob Summary: We are seeking enthusiastic, empathetic, and customer-focused Customer Support Executive for our Photography Voice Process. This role involves handling inbound and outbound communication via calls, messages, and emails related to our photography services. You will assist with appointment scheduling, customer feedback, queries, and product...
