Customer Support
3 weeks ago
Job Description for Customer Support - Voice ProcessJob Profile: Customer Support - Voice Process Location: Work from Home (WFH) Job Mode: Contract (3 Months)Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.Notice Period: Immediate Joiners PreferredJob Responsibilities:Handle inbound and outbound customer queries.Communicate effectively in both English and Hindi.Provide high-quality customer service, ensuring timely resolution of customer issues.Maintain a professional demeanour and document all customer interactions as required.Strive to ensure customer satisfaction and efficient complaint management.Adhere to company policies, 24/7 shift schedules, and quality standards. Eligibility Criteria:Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.Minimum 1 year of experience in customer support (voice process).Submission of experience letter, relieving letter, and last payslips is mandatory for verificationOnly candidates with relevant customer support experience will be considered.Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).Proficiency in English and Hindi is mandatory. Technical Arrangements Needed:Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.Stable WiFi connection and USB headset required.More information about this Customer Support - Voice Process JobPlease go through the below FAQs to get all answers related to the given Customer Support - Voice Process jobWhat are the job requirements to apply for this Customer Support - Voice Process job position? Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Support - Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support - Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support - Voice Process position? Ans: There are immediate 1 job openings for Customer Support - Voice Process in our Organisation.
Diploma, BA, 12th Pass (HSE)
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Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
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