Inside Sales Team Lead

4 weeks ago

Gurugram Gurugram India Policybazaar.com Full time

Job Description

Responsibilities:

- Candidates must have experience into handling a good team size and must be aware about his KRAs and KPIs.
- Candidate must be from Outbound Voice Process.
- Candidate should have strong knowledge of Attrition, Shrinkage and Manpower calculation.
- Candidate must have experience of 1.5+ years on the same designation.
- Candidate should be aware of Dialer / Tele sales / Lead Generation / Lead distribution / Tracking Team Target / Implementing Sales strategies.
- Lead and manage a team of telesales representatives, ensuring seamless operations and timely delivery of SLAs while maintaining high levels of employee and customer satisfaction.
- Monitor and drive day-to-day sales targets (B2C Sales), ensuring that all team members meet or exceed performance expectations.
- Oversee daily team activities, set clear goals, and develop call strategies for executives in collaboration with clients.
- Ensure that the team maintains the agreed standards in relation to job assignments and performance metrics.

Qualifications - Must be Graduate

Required Skills - B2C Sales, Tele sales, Inside Sales, Outbound sales process, Team Handling, People management

Pay range and compensation package - Upto 8 LPA

Interested candidates can share their updated CV at [Confidential Information] or whatsapp at 9582253267

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