▷ [15h Left] Manager/Senior Manager, Strategy & Partnerships

Job Description

About us

WeWork India is one of India's leading flexible workspace operators - Great Place To Work'certified (Nov 2024 - Nov 2025), aimed at creating flexible workspace solutions for company of all sizes.

Since its inception in India in 2016, WeWork India has expanded across 68 operational centres in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad. WeWork India meets distinct workspace needs, for various businesses. WeWork India strives to provide customised and curated solutions for various office space needs through its products and solutions. At WeWork India, we're driven by collaboration, creativity, and a shared vision to redefine the future of work.

If you're looking to be part of a dynamic, fast-growing organisation that valuestalent and fosters growth, join us and build your future with WeWork India.

For more information, please visit our website

About the role

We are looking for an experienced and driven Business Manager to play a pivotal role in the founding and scaling of a new business line within WeWork India. This is a unique 0-1 role, where you will have an exciting opportunity to build and strategize a new vertical from the ground up, acting as a core member of the founding team.

Your mission will be to own the entire lifecycle of our new service offerings, from initial ideation and market research to a successful launch and post-launch management. As part of this, you will identify and validate services that address the unmet needs of our members, shortlist potential partners, finalize agreements and work with internal teams to onboard them. You will drive go-to-market strategies with the sales & community teams, and track delivery & quality metrics of each partner. Additionally, you will be responsible for creating and maintaining a comprehensive business plan for this vertical, and help set goals & aspirations for each service offering.

This role is essential for creating a new, sustainable revenue stream for the company.

Roles and Responsibilities

Market research & data analytics

- Conduct market research and data analysis to identify existing trends and opportunities for additional revenue streams
- Create strategic frameworks and guiding principles to define the objective and overall business plan for this new vertical
- Map key personas and decision-makers in B2B and B2C segments to understand their needs and pain points
- Benchmark similar offerings from competitors and non-competitors to inform a differentiated strategy

Partnerships sourcing & management

- Identify, vet, and finalize a comprehensive list of services to be built within the WeWork India services stack

- Identify and assess potential partners for each service line, evaluating their quality, pricing, and brand fit

- Independently lead senior-level meetings and discussions with external partners to negotiate commercial terms and finalize contracts

- Negotiate commercial terms and work with internal teams (Legal, Finance, Procurement) to onboard partners

- Define and manage service-level agreements (SLAs), escalation protocols, and success KPIs

Go-to-market and performance tracking

- Work closely with Marketing and Sales to launch campaign for new services, develop go-to-market plan

- Train sales and community teams and create essential collateral for new service offerings

- Collaborate with sales & community teams to promote adoption of new services/ partners

- Independently lead senior-level meetings with functional heads of member companies to secure new business and gather feedback

- Create exhaustive business plan and set service-level sales goals based on member feedback

- Create systems to track key performance metrics (including uptake, partner performance, and customer satisfaction) with clear dashboards & reports

- Analyze data to identify underperforming services and determine the root cause, making recommendations for improvement

Education and Desired Qualifications

- 7-8 years of experience in a business development, partnerships, or strategy role, preferably within a fast-paced, high-growth environment

- Proven track record of successfully launching new business lines or products from the 0-1 stage

- Demonstrated ability to independently lead senior-level meetings with internal and external stakeholders, including partners and business heads of member companies

- Strong problem-solving skills and an ability to navigate ambiguity and create structure in a new business

- Exceptional organizational skills with the ability to manage multiple workstreams simultaneously

- Excellent communication and negotiation skills

- A hustler mentality with a high level of drive, resourcefulness, and a focus on getting things done

- Proficiency with data analysis tools to identify trends and inform strategic decisions

Equal Opportunity Employer

WeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.

We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.