
Technical Support Engineer
3 weeks ago
Who we are Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure At Allot you ll have the opportunity to grow both professionally and personally in a dynamic environment that values diverse perspectives and encourages collaboration with individuals who are committed to go the extra mile to succeed What we re looking for A Technical Support Engineer to support our Communication Service Providors clients in APAC EMEA region - this is an opportunity to join the Global Customer Services team of a leading Network Intelligence and Cybersecurity solutions for Tier1 global telcos What you ll do Handle 1st and 2nd level support cases professionally and independently via CRM phone and email Provide excellent dedicated and proactive support service Perform deep problem investigation into system logs and behavior Provide technical guidance and solutions to the company s customers and partners problem reproduction and lab simulations Work with higher tier support teams and travel to customer sites according to need Maintain direct contact with key customers in the APAC EMEA region to assure customer satisfaction and success Region Website Asia Pacific What you should have 4-5 years of experience in relevant positions Strong knowledge of Linux system operation troubleshooting Excellent troubleshooting techniques to analyze and validate issues Strong hands-on working knowledge of TCP IP networks packet-sniffing and traffic generation and lab simulations Detailed understanding of Cyber Security threats attack types Firewalls Malware and content URL filtering DNS Security Experienced in customer care working with CRM systems Ideally experience with Microservices and Containers and Kubernetes Graduate Diploma in Computer Science Electrical Electronic Engineering Advantages Knowledge in database SQL querying and database administration Hands-on experience with networking LAN WAN environments - Routers Switches Firewalls NMS etc Working knowledge of Radius Diameter DHCP 3GPP PCEF PCRF understanding protocol flow and sniffing Working knowledge of Security and Analytics deployed on Cloud Platforms such as Openstack K8s Azure etc Experience working directly with ISPs mobile operators cable operators If you are interested in applying to this role at Allot please share with us your resume in English Thanks
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Technical Support Engineer
9 hours ago
Mumbai, Maharashtra, India Safe Pro Fire Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWere looking for a Technical Support Engineer to help customers troubleshoot and resolve technical issues. You'll work closely with product and engineering teams to ensure a smooth user experience.
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Technical Support Engineer
2 days ago
Mumbai, Maharashtra, India Pomeroy Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTroubleshoot and resolve technical support issues via telephone or web portal for our customers utilizing xDSL, Cable, Fiber, 3G/4G, Wireless, ISDN and VPN technologies Including but not limited to Routers, Switches, AP/Wireless, VoIP, Wifi, Firewall Coordinate with CLEC's, ILEC's and ISP's to resolve issues Provide installation and desktop support (when...
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Engineer - Technical Support
3 weeks ago
Mumbai, Maharashtra, India Charles Technologies Full timeCharles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Mumbai to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:Provide...
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Engineer - Technical Support
8 hours ago
Mumbai, Maharashtra, India Charles Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCharles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionateTechnical Support Engineerto join our growing team in Mumbai to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:Provide...
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Technical Support Engineer
3 hours ago
Mumbai, Maharashtra, India PcVue Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionARC Informatique has been a forward-thinking industrial automation and operations software editor for over 40 years, with 16 offices worldwide. We develop PcVue, a reliable, secure, and robust HMI/SCADA software platform for monitoring and control applications across various markets such as Integrated Building Management, Energy,...
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Technical Support Engineer
6 hours ago
Mumbai, Maharashtra, India AVI-SPL Full time ₹ 2,50,000 - ₹ 7,50,000 per yearLong DescriptionJob Summary:The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Technical Support engineer role is...
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Technical Support Engineer L1
9 hours ago
Mumbai, Maharashtra, India Innovative Techhub Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionInnovative Techhub Pvt. Ltd. (ITHPL) is a leader in IT Infrastructure Solutions & Services, supporting Large, Small & Medium Enterprises in achieving their business objectives. We design accurate solutions tailored to customers' requirements, budgets, and goals. As ISO 9001:2015 & ISO 27000:2013 certified, we adhere to best-in-class...
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Technical Support Engineer
2 weeks ago
Mumbai, Maharashtra, India Innoblooms Info Services Pvt. Ltd. Full time ₹ 5,50,000 - ₹ 7,00,000 per yearWe are looking for a Technical Support Engineer with 2 to 5 years of experience in the Fintech domain, preferably with exposure to FASTag and NPCI transaction flows.We are seeking this candidate to work as part of our Technical Support team, helping us maintain operational excellence by troubleshooting production issues, performing log analysis, and ensuring...
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Technical Support Engineer
5 days ago
Mumbai, Maharashtra, India Allot Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWho we areAllot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.At Allot, you'll have the opportunity...
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Sr. Technical Support Engineer
9 hours ago
Mumbai, Maharashtra, India Aspen Technology Full time US$ 90,000 - US$ 1,20,000 per yearThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...