Process Associate

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Process Associate Campaign Manager In this role you will work in a pod structure with Client Success Managers to support our largest clients providing strategic insights and recommendations for SEM and display advertising campaigns Responsibilities An Executive Accounts CM will need to be able to prioritize and load balance across several platforms and clients within specific service level agreements SLAs and expectations Job duties may include Serving as a clients campaign manager Completing digital ad campaign reviews providing detailed recommendations on optimization enhancements to improve our clients performance metrics Optimizing PPC campaigns in order to increase campaign success Updating and or creating pacing reports for campaigns Creating campaigns within our platform Providing weekly monthly ad hoc reporting Providing miscellaneous research as needed Updating ads for digital media Reviewing keywords and providing feedback on potential keyword strategies Join client meetings as needed and be comfortable presenting findings and analysis as needed Build rapport with internal team members through routine and scheduled meetings Develop advise on marketing strategies as well as assessing feasibility based on the client expectations and identifying marketing and advertising opportunities for our clients Execute budgets and strategies to meet specific client goals needs Monitor evaluate and leverage standard processes to manage and improve SEM display campaign performance across LOCALiQ s publisher networks to determine improvement opportunities Troubleshoot performance issues using digital advertising best practices while creating new innovative solutions to meet the changing needs of our clients Drive campaign ROI and leverage client relationships to assist the sales team in growing accounts Incorporate constantly evolving technologies and processes into the client solution delivery process Qualifications we seek in you Minimum Qualifications Good years of experience in the digital space in an agency environment or in-house equivalent Rich campaign management experience Exceptional written and verbal communication skills with the ability to effectively communicate digital marketing concepts Bachelor s degree in marketing Communications Public relations or related fields Advanced knowledge and understanding of SEM SEO social email marketing display and an understanding of new media consumer behaviors and trends Preferred qualifications Ability to load balance prioritize and manage heavy workloads with flexibility to rapidly shift priorities based on organizational needs Creative thinker with strong time management and organizational skills with exceptional attention to detail Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training