Technical Support Representative – Voice
4 weeks ago
Location: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and software configurations to maximize service functionality. • Provides solutions and resolution resources for customer repair problems. • Interfaces with customers over the phone providing status updates and ensuring service has been restored. • Escalates appropriate technical issues to upper-level technical support when needed. Preferred candidate profile:- • Excellent communication skills • Should have knowledge of ISP, Internet & WiFi Related, Router & Modem Connectivity Issues. • Should be comfortable working in 24*7 Working Environment • UG/Grad/PGs are applicable. • Need min 1 yr of exp in internet technical troubleshooting(B2C) voice process. • Rotational shifts & Rotational week offs Perks and benefits • Medicare Facilities. • Salary : 4.99 LPA. • Both side cab facilities. UPTO 25KM
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Voice Support Engineer
2 weeks ago
Thiruvananthapuram, India NTek Software Solutions Full timeFlightcase IT ServicesRole OverviewThe Voice NOC Engineer will be responsible for providing end-to-end technical support and escalation management for VoIP and telecom networks. This role demands strong expertise in SIP protocols, Cisco Unified Communications Manager (CUCM), and telecom equipment such as SBCs and NGNs. The candidate will handle complex VoIP...
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Voice Support Engineer
2 weeks ago
Thiruvananthapuram, India NTek Software Solutions Full timeFlightcase IT ServicesRole OverviewThe Voice NOC Engineer will be responsible for providing end-to-end technical support and escalation management for VoIP and telecom networks. This role demands strong expertise in SIP protocols, Cisco Unified Communications Manager (CUCM), and telecom equipment such as SBCs and NGNs. The candidate will handle complex VoIP...
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Customer Service Representative(Non Voice)
1 week ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
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Customer Service Representative(Non Voice)
14 hours ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
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Technical Support
2 weeks ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeResponsibilities:▪ Identifying hardware and software solutions. ▪ Troubleshooting technical issues. ▪ Diagnosing and repairing faults. ▪ Resolving network issues. ▪ Installing and configuring hardware and software. ▪ Speaking to customers to quickly get to the root of their problem. ▪ Providing timely and accurate customer feedback. ▪ Talking...
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Freelance Audio Visual Translator and Voice-over
2 weeks ago
Thiruvananthapuram, India GUVI Full time**About Us**: GUVI (Grab Your Vernacular Imprint) Geek Network Private Limited is an Online Learning Platform incubated by IITM and IIM-A, and supported by Google Launchpad & Jio Gennext. What sets us apart is that we offer online learning in many different vernacular languages along with English. With more than 1.8 lakh users currently learning from our...
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Technical Support Engineer
1 week ago
Thiruvananthapuram, Kerala, India Resmed Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DescriptionThe primary role of Technical Support function is to provide technical & engineering support to customers, support agents & internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions and promptly respond whilst maintaining the highest level in quality. Provide post Design support and...
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Technical Support Specialist
4 weeks ago
Thiruvananthapuram, India AppLogic Networks Full timeOverview As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and troubleshooting software and hardware problems and aiding with the product applications and/or use cases. Communicate with customers /partners by listening to...
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Technical Support Engineer
2 weeks ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeJob Description Job Description: Day-to-day management and administration of the G Suite platform Provide support for Google Apps suite including applications like GADS, GASMO, SSO, Sites Development of Google-based tools, such as forms, sites and document libraries Ensuring accurate and timely resolution for assigned issues Providing front line end user...
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CUSTOMER SUPPORT EXECUTIVE
2 weeks ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeJob Description We are looking for custumer support executive with minimum 1 year experience. Responsibilities/Duties include; Handling customer queries on AlertBox’s product range across SMS, Email, Voice and WhatsApp across multiple channels Gateways and infrastructure monitoring to ensure uptime and platform consistency. Provide product...