▷ Apply Now: Customer Success Executive

3 weeks ago


Gurugram Gurugram India PICKYOURHIRE Full time

Job Description

Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Salary: 3.48 LPA 3.84 LPA

Shift: Rotational Shifts (Male & Female)

Cab Facility: Available

About the Role

We are hiring for Customer Success Associate for one of our esteemed clients. This role involves supporting international customers, resolving their queries, and ensuring a seamless customer experience.

Key Responsibilities:

- Provide customer assistance and issue resolution for international clients.
- Handle end-to-end resolution of queries with high accuracy.
- Document customer interactions effectively in the system.
- Ensure excellent customer experience through proactive support.

Required Skills:

- Excellent communication skills (top-notch English proficiency).
- No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
- No grammatical or pronunciation errors.

Qualifications & Experience:

- Education: Tech Graduate (any technical discipline).
- Experience: Minimum 1 year in international technical voice process (preferred).
- Freshers with excellent communication skills can also apply.
- Language Proficiency: C1 in English Language.

Interview Process:

1. HR Round
2. Operations Round
3. Versant Round



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