
Customer Success Executive
6 days ago
JD- Customer Success Executive:
**Roles and Responsibilities**:
- On-board clients: Onboard & train SPOCs for effective use of Zenatix solutions to meet defined goals.
- Customer Service: Actively engage clients through all phases of the project, ensure their satisfaction through timely communication, ensure delivery of deliverables within communicated time frames. Effectively handle the escalations from customers.
- Sales: Ensure achievement of the revenue targets, manage key customers and build long term relationships. Identify opportunities to upsell & cross-sell Zenatix offerings to the customers and engage with the sales team in the process. Get referral leads from accounts. Follow up on upcoming renewals with the key accounts.
- Plan & Execute Project: Set milestones while managing risks, coordinate with the key accounts and various internal teams to seamlessly deploy the product in the field within the stipulated time.
- Project health maintenance: Ensure smooth functioning of the deployed solution and quick redressal of issues with the help of an internal troubleshooting team within pre-defined SLAs. Periodically report to the customer and dipstick for red flag warnings.
- Gather feedback: Understand the customer’s usage scenarios and evaluate the need-gap in the existing solution/product. Voice it back in a structured format at Zenatix on the right forum.
- Customer advocacy: Ensure that the customer feedback is heard at Zenatix across the right forums. Built trust and transparency with the customers.
**Must-have Requirements**:
- 1. 1-2 years of relevant professional experience.
- 2. Bachelor's in engineering, Master's preferred.
- 3. Capability and desire to work in a dynamic and fast-paced environment with mínimal direction.
- 4. Excellent analytical, communication, presentation and problem-solving skills
**About Zenatix**:
- Zenatix is the largest provider of IoT based automation and monitoring solutions with 2000+ deployments across 200+ cities in India. Recently, Zenatix was acquired by Schneider Electric and now part of the larger Schneider Electric family. With a passion for driving sustainability, we build full stack IoT automation solutions for commercial buildings delivering energy efficiency, temperature compliance and asset management for our customers.
- While being part of Schneider Electric, Zenatix will continue to operate as an independent business delivering automation solutions for small and mid-sized buildings, which are deprived of automation globally (as BMS addresses mostly large/complex buildings). Zenatix is strongly positioned to drive significant growth in its existing markets (India and UAE), while launching its products in the US and EP markets later this year.
- Zenatix’ IoT technology is wireless first, mobile first and extremely easy to deploy in commercial buildings. We deliver our solutions in varied building sizes - small (QSRs, supermarkets, retail being a few examples) and mid/large buildings which require automation for controls and monitoring.
- We have an open office culture where all of us sit, work and have fun together - no executive offices and no stringent policies (only guidelines for streamlined operations). Our cultural values are based on the pillars of integrity, transparency, trust, meritocracy and ownership.
-
Customer Success Executive
3 days ago
Gurugram, Haryana, India LetsDressUp Full time**Company Name - LetsDressUp** **Location - Gurgaon** **CTC- INR 2.5 LPA - 3.5 LPA** **Job Type: Full-Time** **Working hours - 10 AM to 7 PM** **Preferable Experience**:6 months - 1 year (Freshers can also apply)** **Job Title - Customer Success Executive** **About us**: **LetsDressUp (LDU)** is building the most inclusive fashion company for women of...
-
Customer Success Executive
2 weeks ago
Gurugram, Haryana, India Kareer Hubb Full time**Customer Success Executive** Eligibility - Graduates / Undergraduates both can apply - Freshers / Experience both can apply Salary - Upto 35k Work From Office Location - Gurgaon **Max Age - 35yrs.** Pay: ₹16,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Life insurance - Paid sick time - Provident Fund Schedule: - Morning...
-
Customer Success Executive
2 weeks ago
Gurugram, Haryana, India Javis Full timeJavis is looking for Customer Success Executives to join our Customer Success department and help us grow our IT teams that service India & EMEA markets. You will work with our top Enterprise customers on a regular basis to understand their needs and manage their larger digital transformation journey. As part of a highly visible role, you will ensure the...
-
Customer Success Executive
18 hours ago
Gurugram, Haryana, India Cogoport Full timeAt Cogoport, Customer Success Executives (CSEs) are the first point of contact for businesses moving goods globally. As a CSE, you own the customer relationship from lead qualification to freight booking. You are not just selling; you are helping businesses navigate international logistics with better prices, faster solutions, and trusted service. - This is...
-
Customer Success Executive
4 days ago
Gurugram, Haryana, India Fretron Private Limited Full time**About**: Fretron, India's #1 cloud-based collaborative Transport Management System, was founded in 2017 with a mission to revolutionize the logistics ecosystem by taking freight online. Our platform addresses complex challenges faced by the industry, connecting Shippers, Logistic Service Providers, and Fleet Owners to enable a simpler, more efficient, and...
-
Customer Success Executive
2 weeks ago
Wazirabad, Gurugram, Haryana, India Flights Mojo Full time**We’re Hiring at Flights Mojo!** ✈ **Walk-In Drive - Saturday, 11th October 2025** **Time: 12:00 PM - 4:00 PM** **Location: 802-804, Magnum Global Park, Sector 58, Gurugram - 122011** **Open Positions**: 1️. **Customer Success Executive** - _Freshers Welcome!_ 2️. **Chat Support Executive** - _1 Year Experience (Travel Industry preferred)_ If...
-
Customer Success Executive
18 hours ago
Gurugram, Haryana, India Ananta resource Management Full timePosition: Customer Success Associate Skillset: Excellent comms in both English and Hindi Qualification: Graduate from any field Experience: Fresher and Experienced both can apply Location: PLOT NO, 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016 Pay: ₹20,000.00 - ₹27,000.00 per month Application Question(s): - Must have good...
-
Customer Success Associate
4 days ago
Gurugram, Haryana, India JOB HIRE Full timeLOB ML sales - Work Mode Work From Office - Process Domestic process - Position Customer Success Associate - Interview mode HR Round; Ops Round;Versant; Client round - Position Customer Support Executive - Skillset Excellent coms in English/Hindi ( verbal and written communication skills) - Qualification Graduation Mandatory - Experience Experience/Fresher...
-
Avp - Customer Success
18 hours ago
Gurugram, Haryana, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering...
-
Customer Success Executive
2 weeks ago
Wazirabad, Gurugram, Haryana, India flights mojo Full time ₹ 1,80,000 - ₹ 3,60,000 per yearWe're Hiring at Flights Mojo Walk-In Drive – Saturday, 11th October 2025Time: 12:00 PM – 4:00 PMLocation: , Magnum Global Park, Sector 58, Gurugram – 122011Open Positions:1 . Customer Success Executive – Freshers Welcome2 . Chat Support Executive – 1 Year Experience (Travel Industry preferred)If you're an immediate joiner and want to kickstart your...