
811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound
21 hours ago
Job Description
- To Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction
- To identify and convert the opportunities for cross selling (banking product) on customer's call
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target)
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Thane, India Kotak Mahindra Full time**811 Digital - Inbound Officer** Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company - Asking...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description CEC Officer - Inbound - 811 CUFD (Customer Unfreeze Department) Department Customer Experience Center Location Thane/Noida Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager / Deputy Manager Job Role - To attend the inbound calls / icommit / make outbound calls to customers in 811 CUFD and process the...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description 811 Digital - Outbound Officer 811 Digital - Outbound Officer Department Retail Liabilities | Digital Banking Location Noida Number of Positions Multiple Position Grade M1 - Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering...
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811-cec Officer-inbound-digital Banking Kotak
2 weeks ago
Thane, India Kotak Mahindra Full time**811 Digital - Outbound Officer **Department** **Retail Liabilities | Digital Banking** **Location** **Mumbai, Thane** **Number of Positions** **Multiple** **Position Grade** **M1 - **Assisting in resolving customer queries.**: - **Contacting potential or existing customers to inform them about a product or service using scripts**: - **Answering...
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Gurugram, India Kotak Mahindra Bank Limited Full timeJob Description Corporate Relationship Manager-811 Digital Sales-Digital Banking Kotak 811-Sales Delhi, India Job Description Corporate Relationship Manager-811 Digital Sales-Digital Banking Kotak 811-Sales Job Description: - 100% open market and field job-Target driven. - Acquisition of Saving/Currentaccount from open market via Canopy Activity,...
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Thane, Maharashtra, India Kotak Mahindra Bank Full time811 Digital - Outbound OfficerDepartment Retail Liabilities Digital Banking Location Mumbai Thane Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to...
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Thane, India Kotak Mahindra Full timeTo Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling (banking product) on customer's call - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. - Ensure customer “delight”...
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India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The Role HO Area Sales Manager-Digital Sales-Digital Banking Kotak 811-RL Area Head's Office Digital Sales is a part of Retail Liabilities division of Consumer bank. This vertical specializes in converting/acquiring/sourcing/ /upgrading/ Cross selling on digitally acquired leads for 811 Savings accounts. ASM-Digital Sales manages 8 to 10 Digital...
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Cec Officer
1 week ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Privy** - Department - Customer Experience Center - Location - Thane/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's...
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Gwalior, India Kotak Mahindra Bank Limited Full timeJob Description Job Title: Relationship Officer - 811 Digital Sales Grade: M1 Job Role- . Have good awareness of Corporates with entry point links in those corporates. . Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. . Cross sells bank products to existing set of Corp Sal customers which...