DigiLantern - Account Manager - Client Servicing - Healthcare Marketing Vertical (2-5 yrs)

3 weeks ago


Noida, India Digilantern Full time

- Stays in regular touch with all customers in the given portfolio to service the account in a holistic manner. - Ensures that customer's goals and expectations are being met. Reviews all major deliverables to ensure quality standards and customer expectations are met. - Proactively finds ways to build the client's business and grow accounts. - Identifies up-sell and cross-sell opportunities for current customers to increase company revenue and customer use of the DigiLatern's services - Adheres to all the defined processes including client engagement guidelines. - Leverages market data to develop/enhance the current business relationship. - Conducts periodic internal audits and collects positive feedback from the clients as well as the team to improve operational efficiency and revenues. - Other account management duties as assigned by the top management - Domain Understanding of HealthCare, Travel, and Hospitality preferred. Requirements : - Masters in Business Admin degree or equivalent required. - Total work experience between 2-5 years. - Must possess excellent presentation and analytical skills. - Proficient with Microsoft office and web-related terms. - Demonstrated ability to manage multiple priorities, several projects at once, and deliver results under pressure. - Excellent communication skills (verbal and written) and a team player approach to effectively interface with all levels and departments on a formal, informal, written, and verbal basis. - Excellent analytical, problem-solving, and troubleshooting skills. - Self-motivated with high attention to detail and a desire to operate in a fast-based, demanding environment. - Looking for local candidates (Noida-based) who have maintained client relationships primarily in India and the US.



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