Manager / Sr. Mgr.- Administration Hospitality operations

2 weeks ago


Gurgaon, Haryana, India D Tech Management Resource Full time
Job Description

Excellent communication, interpersonal, relationship and problem solving skills

- Spearheading the whole housekeeping team
- Determining the high quality services that results in customer delight & optimum resource utilization for maximum service quality
- Creating and fostering a healthy environment which facilitates high performance of team members and accomplishments of organizational goals
- Cleaning, stocking & supplying designated facility areas like dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, room cleaning and so on
- Co-ordinating with teams Purchase, Finance, and Human Resource, across various locations for a seamless delivery.
- Manage events hosted by the company as a business requirement.
- High employment satisfaction scores
- Good Scores in the audits (LQA)
- Ensuring compliance with licensing laws, health and safety and other statutory regulations.
- Creates an operating environment that assures consistent guest satisfaction .
- Ensure property policies are administered fairly and consistently.
- Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Direct staff to strive for continuous improvement in all areas of responsibility.
- Interview and hire management and hourly employees with the appropriate skills to meet the business needs of the operation.

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