Relationship Manager

5 days ago


Mumbai Maharashtra, India Kotak Mahindra Bank Full time

Job Category Consumer Bank Degree Level Bachelor s Degree As a Relationship Manager you will be responsible for developing and executing strategies to attract and retain affluent clients This role requires excellent communication and interpersonal skills as you will be the primary point of contact for clients understanding their needs and providing expert advice You will collaborate with various teams to deliver a seamless and personalized banking experience Responsibilities Build and maintain a strong network of affluent clients through effective relationship management Understand client needs and offer tailored financial solutions including investment advice and wealth management strategies Proactively identify cross-selling opportunities and collaborate with other teams to deliver comprehensive banking services Stay updated on market trends and industry developments to provide clients with the latest financial insights Manage and oversee the entire client relationship lifecycle ensuring a high level of satisfaction and retention Conduct regular client meetings presentations and reviews to maintain strong client engagement Ensure compliance with all regulatory requirements and maintain a high level of integrity in client dealings Collaborate with the marketing team to develop and execute targeted marketing campaigns for affluent clients Provide regular performance updates and reports to clients ensuring transparency and trust Qualifications A bachelor s degree in finance business or a related field is preferred Minimum 3-5 years of experience in relationship management or a similar role preferably in the banking industry Strong knowledge of financial products and services including investment options and wealth management strategies Excellent communication and interpersonal skills with the ability to build rapport and trust with clients Proven track record of successful relationship management and client retention Ability to work independently and manage a diverse portfolio of clients Proficiency in using CRM systems and other relevant banking software Strong analytical skills and attention to detail Ability to work in a fast-paced dynamic environment Willingness to continuously learn and stay updated on industry trends



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