Relationship Manager
2 weeks ago
We are Hiring for a Scheduled Commercial Bank Position: Service Delivery Associate (SDA) - Non-Cash (Aspire) Reports to: Service Delivery Manager (or Branch Manager where no SDM is present) Brief Description: The role involves providing superior customer service, managing and enhancing relationships with Aspire Banking segment customers, acquiring new customers, and cross-selling various financial products and services. Key Job Responsibilities: Business Deliverables: - Maintain Product Holding Ratio, channel enrollment, and data quality as per assigned benchmarks. - Drive Existing Relationship Value (ERV) and New-To-Bank (NTB) growth as per set targets. - Achieve overall deposits growth and fee-based income (Life Insurance, General Insurance, Trade Forex, Assets, Mutual Funds, etc.). - Obtain certification on all products offered through the branch. - Ensure strict adherence to KYC, AML, and internal compliance policies. Customer Service: - Deliver excellent customer service within defined Turnaround Times (TAT) and complaint management norms. - Maintain branch ambiance, mandatory displays, and overall customer experience. - Ensure adherence to BSOPM, compliance, and audit guidelines with satisfactory internal/external audit results. - Provide accurate product information and timely resolution of customer issues. - Record and resolve customer complaints within stipulated timelines. - Engage in preventive complaint management and proactively collect customer feedback. - Promote digital and direct banking channels and ensure customer adoption. Portfolio Management: - Manage and grow the Aspire Banking Customer Portfolio (subject to portfolio creation in the branch). - Identify eligible customers and upgrade them under the Aspire Banking program. - Deepen customer relationships by ensuring primary banking status and offering relevant products. - Conduct regular customer interactions to identify financial needs and provide suitable solutions. - Cross-sell to family members and associates within grouped relationships. - Achieve portfolio-level benchmarks on contactability, family grouping, cross-sell ratio, and channel activation. - Meet all portfolio performance metrics and income benchmarks. Education: - Graduation (minimum 50%) Competencies: - Sales and Influencing Skills - Knowledge of Banking Products & Processes - Planning and Organizing Skills - Strong Communication and Interpersonal Skills - Customer Service Orientation - Customer Portfolio Management Preferred Certifications: - AMFI Certification - IRDA Certification
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Customer Support Executive
2 weeks ago
Chennai, Tamil Nadu, India GST Manager Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout us:GST Manager is a leading tax consulting company ) providing tax solutions to clients on a PAN India basis. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands.The Role:We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...
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Relationship Manager
2 weeks ago
Chennai, Tamil Nadu, India Assettrust Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAssettrust Services caters to clients across Bengaluru, Mumbai, Pune, and Kolkata, providing extensive knowledge of project information from launch to ready homes with current updates. The company is now expanding its operations to Gurgaon, Noida, Hyderabad, and Chennai, aiming to serve a wider range of clients with the same level of...
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Relationship Manager
1 week ago
Chennai, Tamil Nadu, India Kotak Securities Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Kotak Securities, we cultivate talent and create an environment that values and inspires every individual. Recognized as a Great Place to Work, we uphold transparency, ethical conduct, and a strong work ethic in the financial services sector. We believe in professional growth through internal training and mentorship programs, fostering...
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Customer Support Executive
2 weeks ago
Chennai, Tamil Nadu, India GST Manager Full time ₹ 2,00,000 - ₹ 4,50,000 per yearAbout UsGST Manager is a leading tax consulting company ) providing tax solutions to clients across India. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing client demands.The RoleWe are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client...
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Relationship Manager
1 day ago
Chennai, Tamil Nadu, India CH Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Title: Relationship ManagerAbout Us:We at CLAP HANDS, a leading consulting and placement firm, are hiring experienced candidates for direct payroll positions with our esteemed client companies across various domains.This is an opening for our client company.Job Description:We are seeking a dynamic and customer-focused Relationship Manager to build and...
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Relationship Manager
5 days ago
Chennai, Tamil Nadu, India Manifest Wealth Solutions Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionManifest Wealth Solutions has been a pioneer in capital investment, management, and other financial services both globally and locally. Our expertise lies in providing innovative financial solutions and excellent client service. We aim to help our clients achieve their financial goals through well-informed investment strategies and...
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Relationship Manager
2 weeks ago
Chennai, Tamil Nadu, India Aionion Capital Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionAIONION CAPITAL MARKET is a financial planning stock broking company , which helps clients to build their portfolio for long term invesrments.Role DescriptionThis is a full-time on-site role for a Relationship Manager, located in Chennai. The Relationship Manager will maintain and nurture relationships with key clients, ensure client...
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Relationship Manager
2 weeks ago
Chennai, Tamil Nadu, India ICICI Home Finance Company Limited Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionICICI Home Finance Company Limited (ICICI HFC) is one of the fastest growing home finance companies. Our aim is to provide loans to help you achieve your dream of owning a home and offer key financial services including Fixed Deposits and Loans Against Property. With over 200 branches, ICICI HFC prides itself on having friendly, helpful...
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relationship manager
3 weeks ago
chennai, India Randstad Full timeDesignation- Relationship Manager (General Insurance & Corporate Insurance) Job Purpose We are seeking a dynamic and result-oriented professional to drive sales ofGeneral Insurance products (Fire, Marine, Property, Liability, Group Health, etc.)for Small and Medium Enterprises (SMEs). The ideal candidate should have strongmarket knowledge,...
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Relationship Manager
1 week ago
Chennai, Tamil Nadu, India ideassion technologies solutions Full time ₹ 1,86,000 - ₹ 6,00,000 per yearRelationship Manager (Insurance)Openings: 7Experience: Only experienced candidatesKey Responsibilities:Acquire and manage insurance clients across products (life, health, general).Achieve targets through renewals, upselling, and cross-selling.Deliver customized financial solutions and maintain high client satisfaction.Ideal Candidate:3–6 years of proven...
