Business Development Manager

Job Description About Cityfurnish: Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we grow and scale About the Role: Cityfurnish is looking for a sharp, ambitious, and growth-driven Manager Business Development to spearhead revenue expansion across both B2B and B2C verticals. This position is ideal for a younger, dynamic leader who is eager to scale with the organization and eventually grow into a senior leadership role. The DGMBD will manage the B2B enterprise sales function along with a 15+ member B2C field sales/broker network team, ensuring strong funnel performance, high conversions, and excellent customer outcomes. Key Responsibilities: 1. Leadership & Revenue Strategy - Drive revenue growth across B2B and B2C channels. - Develop market expansion strategy aligned with company goals. - Track weekly/monthly performance, revenue forecasts & conversions. - Build a strong culture of ownership, discipline, and accountability. 2. B2B Sales Management (Core Functional Leadership) - Source and acquire clients across - co-living, student housing, serviced apartments, guest houses, hotels, real estate groups, and hospitality chains. - Build long-term partnerships with developers, FM companies & accommodation providers. - Create customized furnishing/rental solutions based on client needs. - Lead negotiations, pricing, proposal drafting, and deal closures. - Ensure repeat business, contract renewals & enterprise-level account management. - Map new markets, industry opportunities, and partnership channels. 3. B2C Field Sales (Broker / Channel Partner Model) - Lead and guide a 15+ member field BD team working on broker & channel partner acquisition. - Scale broker network across assigned territories. - Ensure daily meetings, outreach activities, and territory coverage. - Support the team in driving partner-generated leads for rentals. - Establish B2C sales SOPs, incentive structures, and KPI trackers. - Monitor broker funnels, qualification, conversions & revenue delivery. B2C Responsibilities to Integrate: - Identify and onboard new channel partners/brokers. - Ensure team conducts regular in-person meetings with brokers. - Oversee cold calling, virtual meetings & partner engagement activities. - Ensure quality presentations & pitches to partners. - Gather customer feedback and share insights with internal teams. - Drive and monitor monthly revenue targets via partners. - Implement CRM discipline and data accuracy across BD team. 4. Process Excellence, CRM & Reporting - Build dashboards to track daily productivity, funnel health & conversion metrics. - Ensure strict CRM hygiene, sales documentation, and pipeline governance. - Work cross-functionally with Marketing & Product to enhance lead quality and user journeys. - Standardize proposal formats, pricing sheets, and negotiation frameworks. 5. Customer Experience & Post-Sales Coordination - Maintain high NPS, customer satisfaction, and escalation resolution. - Ensure smooth coordination with Operations for delivery, setup & after-sales needs. - Drive repeat revenue, renewals, cross-selling and upselling. 6. Team Development & Capability Building - Hire, train & develop both B2B and B2C BD team members. - Coach team on negotiation, communication, CRM use, and sales processes. - Conduct structured performance reviews & improvement plans. - Build a motivated, high-performance growth team. What We're Looking For: - 612 years of experience in BD, Sales, Key Account Management, or similar roles - Strong exposure to: Co-living Student housing Serviced apartments / guest houses Hospitality Real estate (preferred strongly) - Experience in managing field sales teams. - Strong negotiation & relationship-building skills. - Analytical mindset with experience in CRM tools, sales metrics & reporting. - High ownership, ambition, and ability to thrive in a fast-paced startup. - Someone young, energetic, and eager to grow with the organization into senior leadership. - Excellent communication skills and stakeholder management. Why Join Us: - Opportunity to scale the BD division of one of India's leading rental brands. - Work closely with founders & leadership on high-impact revenue decisions. - Competitive compensation + attractive performance incentives. - Fast-track career growth in a rapidly growing organization. - Freedom to innovate, build systems & shape the future of the sales function. If you believe you can thrive in a fast-paced environment and work closely with dynamic leaders, please apply here for priority hiring - https://forms.gle/6GH9s9i9VVGin3nF7