Customer Relationship Manager

4 weeks ago

Mangalagiri AP IN Srikara Builders Full time

Job Summary We are looking for a proactive and customer-focused Customer Relationship Manager to join our team in Vijayawada The ideal candidate will be responsible for building and maintaining strong relationships with clients ensuring their satisfaction and contributing to business growth through excellent customer service and communication Key Responsibilities Build and nurture long-term relationships with customers Handle customer inquiries complaints and service requests in a timely and effective manner Act as the main point of contact between the company and clients Maintain detailed records of client interactions using CRM tools Collaborate with internal teams sales support operations to meet customer expectations Identify client needs and provide appropriate solutions or escalation when needed Follow up with potential leads and support client onboarding processes Achieve customer satisfaction and retention targets Required Skills Qualifications Bachelor s degree in Business Administration Marketing or a related field 1-3 years of experience in customer service or relationship management Strong verbal and written communication skills Proficiency in using CRM software or client tracking systems Ability to handle customer concerns with empathy and professionalism Fluency in English is preferred Excellent interpersonal skills and a positive attitude Job Type Full-time Pay 22 000 00 - 31 110 88 per month Application Question s Do you have experience in customer relationship management Are you based in Vijayawada or willing to relocate How many years of relevant experience do you have What is your expected salary Language English Required Work Location In person

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