Customer Relationship Manager

4 days ago

Mangalagiri, Andhra Pradesh, India Srikara Builders Full time ₹ 2,24,000 - ₹ 3,74,334 per year

Job Summary:

We are looking for a proactive and customer-focused Customer Relationship Manager to join our team in Vijayawada. The ideal candidate will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and contributing to business growth through excellent customer service and communication.

Key Responsibilities:

  • Build and nurture long-term relationships with customers.
  • Handle customer inquiries, complaints, and service requests in a timely and effective manner.
  • Act as the main point of contact between the company and clients.
  • Maintain detailed records of client interactions using CRM tools.
  • Collaborate with internal teams (sales, support, operations) to meet customer expectations.
  • Identify client needs and provide appropriate solutions or escalation when needed.
  • Follow up with potential leads and support client onboarding processes.
  • Achieve customer satisfaction and retention targets.

Required Skills & Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1–3 years of experience in customer service or relationship management.
  • Strong verbal and written communication skills.
  • Proficiency in using CRM software or client tracking systems.
  • Ability to handle customer concerns with empathy and professionalism.
  • Fluency in English is preferred.
  • Excellent interpersonal skills and a positive attitude.

Job Type: Full-time

Pay: ₹22, ₹31,110.88 per month

Application Question(s):

  • Do you have experience in customer relationship management?
  • Are you based in Vijayawada or willing to relocate?
  • How many years of relevant experience do you have?
  • What is your expected salary?

Language:

  • English (Required)

Work Location: In person

  • Digital Marketing Manager

    2 weeks ago

    Mangalagiri, Andhra Pradesh, India Dellve Consultancy Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Develop digital strategies for brand growth.* Optimize website performance with WordPress & SEO.* Create engaging content for social media platforms.* Manage influencer relationships for campaigns.

  • Customer Relationship Manager

    4 weeks ago

    Mangalagiri, AP, IN Srikara Builders Full time

    Job Summary We are looking for a proactive and customer-focused Customer Relationship Manager to join our team in Vijayawada The ideal candidate will be responsible for building and maintaining strong relationships with clients ensuring their satisfaction and contributing to business growth through excellent customer service and communication Key...

  • Relationship Manager

    2 days ago

    Dharmavaram, Mangalagiri, Tanuku, India Dream Solution Indore Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job RequirementsRole/Job Title: Relationship Manager-Gold LoanFunction/ Department: Rural BankingJob Purpose:The role entails building, developing and deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to contribute to penetration of liabilities business in Rural...

  • Bench Sales Recruiter

    4 days ago

    Mangalagiri, India Mythri Consulting LLC Full time

    A Bench Sales Recruiter is responsible for managing and marketing IT consultants on the bench (those who are currently without a project). Their duties include identifying and contacting potential clients, building relationships with vendors and hiring managers, negotiating contract terms, and ensuring a good match between consultants' skills and clients'...

  • Bench Sales Recruiter

    2 weeks ago

    Mangalagiri, India Mythri Consulting LLC Full time

    A Bench Sales Recruiter is responsible for managing and marketing IT consultants on the bench (those who are currently without a project). Their duties include identifying and contacting potential clients, building relationships with vendors and hiring managers, negotiating contract terms, and ensuring a good match between consultants' skills and clients'...

  • Trainee Financial Advisor

    4 days ago

    Mangalagiri, India J1C Financial Services Pvt Ltd Full time

    Position Overview: As a Trainee Financial Advisor, you will play a pivotal role in educating clients about our suite of financial products and guiding them towards making informed investment decisions. This role offers a holistic exposure to various financial instruments, providing you with an excellent learning ground to kickstart your career in the finance...

  • Field Sales Representative

    6 days ago

    Mangalagiri, India Marconix Sales and Marketing Pvt. Ltd. Full time

    **Job Title: Field Sales Representative (Construction Industry)** **Location: Mangalgiri, Andhrapradesh.** **Responsibilities**: - Promote and sell our range of construction products to potential clients in the Local Area.** **- Cultivate and maintain strong relationships with both existing and prospective clients to achieve sales targets.** **- Conduct...

  • Director of Information Technology

    1 week ago

    Mangalagiri, India SRM University, AP Full time

    Job Title : Director of ITKM (Information Technology and Knowledge Management) Job Location: SRM, Andhra Pradesh The Director of Information Technology & Knowledge Management (ITKM) at SRM AP University provides visionary leadership and strategic direction for the University’s digital infrastructure, technology-enabled academic ecosystem, and university...

  • Director of Information Technology

    1 week ago

    Mangalagiri, India SRM University, AP Full time

    Job Title : Director of ITKM (Information Technology and Knowledge Management)Job Location: SRM, Andhra PradeshThe Director of Information Technology & Knowledge Management (ITKM) at SRM AP University provides visionary leadership and strategic direction for the University’s digital infrastructure, technology-enabled academic ecosystem, and university...

  • Director of Information Technology

    6 days ago

    Mangalagiri, India SRM University, AP Full time

    Job Title : Director of ITKM (Information Technology and Knowledge Management ) Job Location: SRM, Andhra Pradesh The Director of Information Technology & Knowledge Management (ITKM) at SRM AP University provides visionary leadership and strategic direction for the University’s digital infrastructure, technology-enabled academic ecosystem, and university...

  • Director of Information Technology

    7 days ago

    Mangalagiri, India SRM University, AP Full time

    Job Title : Director of ITKM (Information Technology and Knowledge Management ) Job Location: SRM, Andhra Pradesh The Director of Information Technology & Knowledge Management (ITKM) at SRM AP University provides visionary leadership and strategic direction for the University’s digital infrastructure, technology-enabled academic ecosystem, and university...