Customer Relationship Officer

13 hours ago

Jangaon AP IN Origo Finance Pvt Ltd Full time

Job Summary As a Customer Relations Representative you will be the vibrant voice of our company engaging with customers and ensuring their needs are met with enthusiasm and professionalism Your role will involve providing exceptional customer support managing client inquiries and fostering lasting relationships You ll be at the forefront of our mission to deliver outstanding service making every interaction a positive experience What you ll do Handle inbound and outbound calls with a friendly demeanor ensuring effective communication and phone etiquette Provide top-notch customer service by addressing inquiries resolving issues and offering solutions tailored to client needs Utilize your multilingual skills to assist a diverse customer base enhancing their experience through clear communication Maintain accurate data entry of customer interactions and transactions in our systems Collaborate with team members to analyze customer feedback and identify areas for improvement in our services Process cash handling transactions accurately while adhering to company policies Demonstrate strong typing skills to efficiently document customer interactions and maintain records Leverage Microsoft Office tools to create reports and manage customer information effectively Experience Proven experience in customer support or client services ideally within a call center environment Strong communication skills in TELUGU bilingual or multilingual capabilities are highly desirable Familiarity with sales techniques and an ability to upsell products or services when appropriate Proficient computer skills with experience using Microsoft Office applications for data management Demonstrated analysis skills to interpret customer data and feedback for continuous improvement Why you ll love it here We re dedicated to creating an environment where our employees can thrive both professionally and personally Our commitment extends beyond just work we offer comprehensive benefits that support your overall well-being during key moments in life Our benefits include Opportunities for career growth and development A supportive team culture that values your contributions Resources for your physical and mental well-being Join us as we strive to enrich lives through exceptional service Your journey starts here Job Type Full-time Pay 12 000 00 - 17 000 00 per month Benefits Health insurance Expected Start Date 23 10 2025

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