Customer Relationship Manager
3 weeks ago
Customer Relationship Manager - Job Responsibilities As the Customer Relationship Manager you will be responsible for building and maintaining strong customer relationships ensuring customer satisfaction and supporting business growth through effective communication and service Your key responsibilities include Customer Engagement Retention Act as the primary point of contact for all customer interactions both pre- and post-sales Ensure timely follow-up with customers for feedback service reminders and retention activities Build long-term relationships to enhance customer loyalty and repeat business Lead Enquiry Management Manage and track all customer enquiries test ride leads and showroom walk-ins Ensure proper follow-up and timely closure of leads in coordination with the sales team Maintain an updated customer database in the CRM system Customer Feedback Issue Resolution Collect and document customer feedback regularly Address and resolve customer complaints promptly and professionally escalating unresolved issues to the concerned departments Monitor satisfaction levels and take proactive steps to improve overall customer experience Service Coordination Coordinate with the service department for booking delivery and follow-ups Ensure periodic service reminders extended warranty communication and service camp promotions are effectively executed Event Campaign Management Support customer engagement programs events and campaigns to drive brand loyalty Participate in marketing activities delivery ceremonies and promotional initiatives Reporting MIS Prepare and share regular reports on customer feedback complaint trends and retention performance Provide actionable insights to management to improve customer satisfaction and business performance Compliance Process Adherence Ensure adherence to OEM guidelines and dealership standards for customer handling Follow internal processes documentation and reporting protocols diligently Job Type Full-time Pay 18 000 00 - 25 000 00 per month Benefits Health insurance Provident Fund Work Location In person Speak with the employer 91 8943344753
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Customer Relationship Executive
3 days ago
Kollam, KL, IN Jeelife International Pvt Ltd Full timeA Customer Relationship Executive CRE is responsible for managing and nurturing client relationships ensuring customer satisfaction and driving business growth They act as the primary point of contact handling inquiries resolving issues and promoting positive brand perception CREs also work to understand customer needs identify opportunities for improvement...
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Customer Relationship Manager
5 days ago
Kollam, Kerala, India panachamoottil Full time ₹ 1,80,000 - ₹ 3,00,000 per yearCustomer Relationship Manager – Job ResponsibilitiesAs the Customer Relationship Manager, you will be responsible for building and maintaining strong customer relationships, ensuring customer satisfaction, and supporting business growth through effective communication and service. Your key responsibilities include:Customer Engagement & RetentionAct as the...
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Customer Relationship Manager
1 week ago
Kollam, Kerala, India Cadd Centre Full time ₹ 96,000 - ₹ 1,80,000 per yearJob Title: Customer Relationship ManagerDepartment: Sales & Customer ServiceLocation: Kollam, KeralaReporting To: Centre HeadJob Summary:As a Customer Relationship Manager at CADD Centre, you will be responsible for building and maintaining strong relationships with students, parents, and corporate clients. Your primary goal will be to enhance customer...
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Customer Relations Manager
4 weeks ago
Kollam, KL, IN Jeelife International Pvt Ltd Full timeQuixa Hypermarket is seeking a passionate and empathetic Customer Relations Executive CRE to become the voice of our brand As a CRE you are the primary point of contact for our valued customers and play a critical role in our growth marketing ecosystem Your mission is to ensure every customer has a positive and seamless experience from their first...
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Customer Relationship Manager
2 weeks ago
Malappuram, KL, IN Koyenco Group Of Companies Full timeJob Title CRM ExecutiveCompany Koyenco Energy Pvt Ltd Authorized Dealer of Ather Energy Location Tirur Malappuram Perinthalmanna Department Sales Customer RelationsReporting To Branch Head Sales ManagerJob Summary We are looking for a proactive and customer-focused CRM Executive to manage and enhance customer relationships at our Ather Showroom The ideal...
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Crm (customer Relationship Manager)
1 week ago
Cannanore, KL, IN RJ Atlas Jewellery Full timewe are hiring for those who are responsible for building and maintaining strong relationships with customers to enhance satisfaction loyalty and retention The role involves understanding customer needs ensuring high-quality service resolving issues efficiently and developing strategies to improve the overall customer experience and brand trust Key...
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Customer Relationship Executive
1 day ago
Cannanore, KL, IN Bharti Airtel Limited Full timeJob Title Customer Relationship Executive Location Kannur Kerala Job Type Full-time On-site Salary 15 000 - 19 000 per month CTC Job Summary We are seeking a Customer Relationship Executive to provide excellent customer service and maintain positive relationships with our clients The ideal candidate will handle walk in customer queries generate sales from...
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Customer Relation Exicutive
3 weeks ago
Kollam, KL, IN SS HYUNDAI,KOTTARAKKARA Full timeJob Summary We are seeking a skilled and customer-focused Telecaller to join our team The successful candidate will be responsible for making outbound calls to customers and potential customers to promote our automotive products and services generate leads and build customer relationships Key Responsibilities - Outbound Calls Make outbound calls to customers...
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Irinjalakuda, KL, IN BK SQUARE INTERNATIONAL CONSULTANT Full timeA Customer Relationship Manager CRM in a financial firm builds and maintains client relationships by understanding their needs providing financial advice and ensuring customer satisfaction Key responsibilities include acquiring new clients retaining existing ones managing investment portfolios and achieving sales targets through upselling and cross-selling...
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Customer Relationship Executive
5 days ago
Kottayam, KL, IN INDEL AUTOMOTIVE PRIVATE LTD Full timeKairali Ford is seeking a dedicated and customer-oriented Customer Relationship Executive CRE to be the primary point of contact between our service center and customers The ideal candidate will ensure a smooth and satisfying customer experience from vehicle check-in to delivery while also building long-term relationships and promoting customer loyalty Greet...
