Customer Relationship Officer

4 weeks ago


Kollam KL IN gekinformation Full time

We are seeking a friendly and proactive Customer Relationship Officer to build strong relationships with our customers drive satisfaction and ensure long term loyalty Responsibilities - Greet customers warmly understand their needs and provide product service information - Resolve customer queries complaints and issues promptly and professionally - Maintain accurate records of interactions transactions and feedback in the CRM system - Follow up on leads renewals and upsell cross sell opportunities to meet sales targets - Coordinate with internal teams support logistics sales to ensure smooth service delivery Job Types Full-time Permanent Pay 13 000 00 - 17 000 00 per month Benefits Paid sick time Work Location In person



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