Customer Relationship Manager
3 weeks ago
Job description Customer Relationship Manager - Duties and Responsibilities 1 Customer Engagement Relationship Building Build and maintain strong long-term relationships with existing and new customers Ensure a high level of customer satisfaction through personalized service and timely communication Handle customer queries feedback and complaints promptly and professionally 2 Sales Service Coordination Work closely with sales teams to enhance customer experience throughout the buying process Identify upselling and cross-selling opportunities based on customer preferences and purchase history Follow up on leads quotations and post-sale feedback to ensure repeat business 3 CRM Software Management Implement and manage CRM software to maintain accurate customer databases Monitor and analyze customer data to track engagement preferences and buying patterns Generate periodic reports and insights to support management decisions and marketing campaigns 4 Customer Retention Loyalty Develop and execute customer loyalty programs and retention strategies Address potential service gaps to improve customer retention rates Maintain consistent follow-up with customers to ensure long-term association 5 Communication Coordination Act as the communication bridge between customers and internal departments sales marketing accounts logistics Coordinate with the operations team to ensure timely delivery and service satisfaction Support marketing initiatives and events aimed at improving customer relationships 6 Travel Field Activities Visit key customers and project sites when required to ensure relationship continuity and service satisfaction Represent the brand professionally during client meetings events and after-sales visits 7 Reporting Continuous Improvement Prepare weekly and monthly reports on customer feedback complaints and satisfaction trends Suggest improvements in service processes and CRM tools for better customer management Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Food provided Paid sick time Paid time off Provident Fund Experience Customer relationship management 1 year Required Willingness to travel 50 Required Work Location In person
-
Customer Relationship Manager
2 weeks ago
Cannanore, KL, IN KVR DREAM VEHICLES PVT LTD Full timeJob Title Customer Relationship Manager CRM Location Payyanur We are looking for a Customer Relationship Manager with a minimum of 6 Years of experience to handle customer interactions service follow-ups and satisfaction activities in our organization Responsibilities Handle customer inquiries and provide timely resolutions Coordinate with the service team...
-
Customer Relationship Manager
2 weeks ago
Cannanore, KL, IN MASS WHEELS AUTOMOTIVES PVT LTD Full time1 building customer loyalty by managing interactions resolving issues and ensuring satisfaction throughout the sales and service lifecycle 2 Key responsibilities include handling customer complaints coordinating between departments like sales and service assisting with vehicle deliveries and implementing customer retention programs 3 This position requires...
-
Customer Relationship Executive
6 days ago
Cannanore, KL, IN CANNANORE AUTOMOTIVE CO Full timeWhat you ll do As a Customer Relationship Executive you will be responsible for managing relationship with customers and ensuring that they have a positive experience throughout the service and post-service process Your primary goal will be to help CRM to build long-term relationship with customers and to promote customer loyalty and retention Key...
-
Customer Relationship Executive
1 week ago
Cannanore, KL, IN ABC Group Full timeThe Customer Relationship Executive is responsible for managing and enhancing relationships with customers to ensure their satisfaction and loyalty This role involves addressing customer inquiries resolving issues and providing exceptional service to create positive experiences that drive customer retention and growth Key Responsibilities Customer Support...
-
Customer Relationship Manager
2 days ago
Kollam, KL, IN panachamoottil Full timeCustomer Relationship Manager - Job Responsibilities As the Customer Relationship Manager you will be responsible for building and maintaining strong customer relationships ensuring customer satisfaction and supporting business growth through effective communication and service Your key responsibilities include Customer Engagement Retention Act as the...
-
Customer Relationship Manager
8 hours ago
Cannanore, KL, IN XEROPHYTE GROUP Full timeWe are looking for enthusiastic and smart youngsters freshers and experienced strong communication skills Job Type Full-time Pay 120 000 00 - 150 000 00 per month Work Location In person
-
Customer Relationship Manager
6 days ago
Kottayam, KL, IN DIGI SUVIDHA PVT. LTD. Full timeBuild and maintain long-term relationships with existing and new customers Understand customer needs and ensure they receive timely and effective solutions Handle customer escalations professionally and ensure proper follow-up until resolution Maintain accurate records of customer interactions and transactions Analyze customer data to identify trends and...
-
Customer Relationship Manager
3 weeks ago
Kayankulam, KL, IN Royal Enfield (Roverz Motors) Full timeJob Title Customer Relationship Manager CRM Location Kayamkulam Job Type Full-time Experience 2-5 Years About the Role The Customer Relationship Manager CRM is the primary owner for delivering the complete Royal Enfield customer experience This role focuses on managing customer feedback resolving complaints improving CSI scores and coordinating with Sales...
-
Relationship Executive
3 weeks ago
Cannanore, KL, IN Attend Full timeJob Title SBI Cards Relationship Executive Location All over kerala Salary 23 000 Incentives Job Role Approach and engage with walk-in customers Explain SBI Credit Card features benefits Assist customers with applications documentation Achieve daily weekly sales targets Maintain good customer relationships Requirements Qualification Plus Two Graduate Good...
-
Client Relationship Manager
4 days ago
Cannanore, KL, IN Aigfox technologies Full timeThis role is critical in managing client relationships ensuring satisfaction with our services and driving long-term account success The ideal candidate will have experience in digital marketing strong communication skills and a passion for building trust and value with clients Job Type Full-time Pay From 10 000 00 per month Benefits Cell phone reimbursement...