Customer Relationship Executive

3 days ago


Kollam, Kerala, India Jeelife International Pvt Ltd Full time ₹ 1,20,000 - ₹ 2,16,000 per year

Job Description – Customer Relationship Executive (CRE)

Position Title: Customer Relationship Executive (CRE)

Department: Front Office / Customer Service

Reports To: Store Manager / HR Manager

Job Purpose

The Customer Relationship Executive is responsible for ensuring excellent customer service, managing customer queries and concerns, and supporting smooth store operations. The role includes coordination with the delivery team and ensuring timely delivery of customer orders.

Key Responsibilities

  • Greet and assist customers professionally and provide product or service information.
  • Handle customer inquiries, complaints, and feedback efficiently.
  • Maintain customer satisfaction by ensuring a positive service experience.
  • Maintain accurate records of customer interactions, orders, and feedback.
  • Coordinate with various departments to resolve customer concerns effectively.
  • Manage billing and front-end service responsibilities as required.
  • Ensure proper follow-up with customers regarding orders, returns, and special requests.
  • Assign delivery duties and daily delivery schedules to the delivery boys and ensure timely completion of all deliveries.
  • Track delivery status and handle customer communication related to delivery updates.
  • Maintain cleanliness and discipline at the service desk.
  • Follow company policies, SOPs, and customer service standards.
  • Support store operations teamwork when required.

Skills & Qualifications

  • Minimum 1–2 years experience in customer service / retail preferred.
  • Strong communication & problem-solving skills

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Work Location: In person



  • Kollam, Kerala, India gekinformation Full time ₹ 20,40,000 per year

    We are seeking a friendly and proactive Customer Relationship Officer to build strong relationships with our customers, drive satisfaction, and ensure long‑term loyalty.ResponsibilitiesGreet customers warmly, understand their needs, and provide product/service information.Resolve customer queries, complaints, and issues promptly and professionally.Maintain...


  • Kollam, Kerala, India Kinster Global Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Responsibilities:Handle client communication and coordination effectively.Maintain strong relationships with existing and new clients.Assist with recruitment processes and candidate follow-ups.Manage daily reports and client updates.Requirements: Minimum 2 years of experience in a similar role (preferably in HR consultancy). Excellent communication skills in...


  • Kollam, Kerala, India Brandtek solution Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Provide back-office voice support for building customer relationships and promoting Motor, Health, and Life Insurance policies to prospective customers.You will interact with potential clients over the phone, explain product benefits, and support the sales process—strengthened by a dedicated on-field marketing team that assists in lead...


  • Kollam, Kerala, India Attend Full time ₹ 2,40,000 - ₹ 2,76,000 per year

    Credit Card Sales Executive (Telecalling – Branch Sitting)Company: Attend Tech Pvt LtdLocation: KollamGender Preference: Female OnlySalary: ₹20,000 – ₹23,000Qualification: Plus Two or AboveExperience: Experience in any sales/telecalling field is an added advantageJob Responsibilities:Telecalling from branch to promote credit card productsExplain...


  • Kollam, Kerala, India SpecZone Ventures Full time

    RequirementsMale Candidates Only Needs to ApplyWilling to Travel all over KeralaShould Have Customer Relations ExperienceDuties & ResponsibilitiesRespond to customer inquiries and provide information or assistance as neededHandle customer complaints and work towards resolving them in a timely and satisfactory mannerMaintain a high level of professionalism in...

  • Relationship Manager

    3 hours ago


    Kollam, Kerala, India Bharath Full time ₹ 21,60,000 - ₹ 43,20,000 per year

    Job Title:Relationship ManagerLocation:KollamWe are looking for a motivated and customer-focused Relationship Manager to join our team. The ideal candidate will be responsible for building strong client relationships, understanding customer needs, and providing suitable financial solutions to help them achieve their goals.Job Type: Full-timePay: From...

  • Executive For Sales

    2 days ago


    Kollam, Kerala, India Mahindra & Mahindra Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Car Loan Executive ,job descriptionA car loan executive is responsible for generating leads, processing applications, and securing car loans for customers. Key duties include assessing creditworthiness, managing relationships with dealers and customers, and ensuring loan applications meet company and regulatory standardsLocations : Kollam , Kottarakara ,...


  • Kollam, Kerala, India Pulimoottil Silks Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.Develop in-depth product knowledge and provide accurate information to customers.Assist customers with order processing, shipment tracking, and...

  • Car loans executive

    1 week ago


    Kollam, Kerala, India Mahindra Finance Full time ₹ 6,00,000 - ₹ 8,50,000 per year

    Company DescriptionMahindra & Mahindra Financial Services Limited (Mahindra Finance), a part of the Mahindra Group, is among India's leading non-banking finance companies with a strong focus on serving rural and semi-urban sectors. The company has over 10 million customers, serves more than 4,80,000 villages and 7,500 towns, and manages assets under...


  • Kollam, Kerala, India EDUSOURCE HRD CENTER Full time ₹ 2,40,000 per year

    Ostrich Experience Centre – Kollam is an authorized distributor of Ostrich Mobility products, India's leading brand in electric and manual wheelchairs, hospital furniture, ICU and gynecology beds, and various surgical equipment. We are committed to enhancing healthcare accessibility and mobility through innovation, reliability, and customer-centric...